As technology and businesses become increasingly intertwined, business strategy drives the technology strategy and vice versa. Leading organizations are engineering their strategic function to be more cloud-enabled, more secured, stable and cost-effective by using hyper-automation; giving them an array of strategic options for whatever the future holds.
2. Highlight some of the use cases of emerging technologies like AI, IoT, blockchain, cloud and AR/VR in the Indian IT/ITeS and BPM/BPO sector?
There are business shifts in industry dynamics, customer expectations, competitor moves, and stakeholder behaviors. Today, organizations are industrializing their AI initiatives with MLOps and consequently, developing new approaches to managing data for machines, rather than humans. Strategic platforms equipped with advanced analytics, automation, and AI, including natural language processing and machine learning, can help leaders think more precisely about the wide range of futuristic possibilities. Organizations have accelerated their efforts on IT/OT convergence, particularly in manufacturing operations. Even cybersecurity is an increasing concern and industry is leveraging AI, ML and NLP to simplify, automate processes. Threats are mitigated using blockchain, with advanced security on decentralized platform, allowing businesses to improve efficiency and minimize risk, while building trust across all business transactions.