Engage with us to drive digital transformation that's real and measurable
We help insurers improve profitability, optimize costs, and increase customer loyalty by transforming their front to back office through digital technologies, next-gen platform modernization, and driving best-in-class customer experiences.
Transform Your Insurance Core Platforms With Birlasoft’s Guidewire Capabilities
Intelligent Document Intake Solution Powered by GenAI
Pioneering the next frontier: embracing GenAI for insurance claims
Submission Automation
Elevate and streamline your underwriting process with the power of Generative AI
Struggling With Regulatory Circulars Intake and Processing?
Automate monitoring, intake, interpreting, and decisioning regulatory circulars
17 Disruptive AI and Machine Learning Use Cases in Insurance World
Explore top use cases of AI and ML in the insurance industry.
Simplifying Insurance Underwriting with Smart Submission Triage and Prioritization
Explore how digital is helping insurance carriers advance their underwriting capabilities.
The Ultimate Guide to Automation in Insurance
Learn how to maximize your underwriting profitability and efficiency
The insurance industry is rapidly catching up on the digital transformation revolution after a long phase of insulation. Primarily, the majority of roadblocks to this transformation find their roots in these elements: suboptimal processes, inept supporting ecosystems, and lack of agility in driving customer delight.
At Birlasoft, we help insurers overcome these challenges by augmenting core processes through AI and machine learning, reducing process inefficiencies through intelligent automation and legacy modernization, and simplifying CX by reinventing customer journeys. That's the underlying philosophy of what we term as Insurance to the Power of Digital.
Our Core Principles to Unlocking Digital Transformation in Insurance
Services
-
Application and Infrastructure
Service -
ERP
Awards
Winner in 'Vertical Solution of the Year' category of European IT & Software Excellence Awards 2014 organized by IT Europa
Recognition
Listed in Novarica Market Navigator as one of the major North American Insurance IT Services Providers, 2018
Partnerships
Explore the future of insurance with Birlasoft!
Talk to our insurance industry experts and digital specialists and get all your questions answered in a personalized demo tour.
FAQs
Digital transformation in the property and casualty (P&C) insurance sector involves integrating digital technologies to improves operational efficiency, enhances customer experiences, and streamlines processes. It enables insurers to leverage technologies like AI, big data, and cloud computing to automate tasks, analyze data, and provide better services
Birlasoft has solved multiple business problems across the insurance value chain:
- Submission automation, intelligent document intake; enhance underwriting efficiency, accurate risk assessment, prioritize underwriter bandwidth
- FNOL
- Smart reporting
- Circulars management (ISO, NCCI, NAIC, AAIS)
- Market and competition insights
- Renewal processing
- Loss Runs (helps in risk assessment)
- Guidewire policy center, GWPC, Guidewire PolicyCenter, PolicyCenter
- Duck Creek
- Insurity
- Policy Decision
- Guidewire Claimcenter, ClaimCenter, GWCC
- Duck Creek
- Insurity
- Claims Decision
Digital channels, such as mobile apps, enhance customer experience by providing policy self-service, FNOL (First Notice of Loss), real-time claim status, renewals, post-policy issuance transactions, and other policy service requests. These channels offer convenience, speed, and accessibility, improving overall customer satisfaction.
Cloud computing offers scalability, cost reduction, and enhanced collaboration across departments and locations. It allows insurance companies to store and process data securely, access applications remotely, and improve overall operational efficiency.
AI and ML enhance insurance operations by automating routine tasks, improving risk assessment, and streamlining claims processing. Birlasoft has extensive experience working with insurance companies globally, implementing AI and ML to automate tasks like renewal processing and delinquency, streamline claims processing from FNOL to settlement, and improve risk assessment and underwriting efficiency. This leads to increased efficiency and better customer service.
Data analytics helps insurance companies gain insights into customer behaviour, predict risks, and tailor insurance products. By leveraging big data and advanced analytics, insurers can make more informed decisions, improve pricing accuracy, and enhance risk management