CIOs have to ensure that the investments in existing applications remain relevant for their business amidst rapidly changing environment and evolving business models. Our Application Management Services team helps clients to develop a long-term strategy for their application portfolio, yield intended business value from existing applications and infrastructure, and reduce the cost of their upkeep.
Application maintenance consumes an estimated 50% of all enterprise IT budgets
Philosophy
Birlasoft envisions Application Maintenance as a subset of the larger more holistic discipline of Application Management. IT departments are challenged to strike a balance between reactive maintenance, which is not entirely avoidable, and a more proactive preventive, and predictive management and maintenance of applications. The latter improves the application landscape, resulting in high availability of business applications, ensuring that they are pertinent to the changing business requirements and improving end-user experience.
We believe, the essence of doing this is the skillful harmonization of People, Process, and Technology to achieve improved customer satisfaction & increased value centricity of IT.
Application Management Services - Enhanced Satisfaction Levels
Services
Birlasoft's AMS offerings
Consulting
Create the right solution
Transition
Accelerate and Employ Risk Mitigated Approach
Optimize
Continuously Improve Processes and Reduce Spend
Transform
Strategic Alignment and Increase Business Value
Expertise
Our AMS offerings are designed to enable our customers to outsource all or part of their application portfolio to ensure consistent and predictable performance against established application service levels. Our AMS offerings include:
  • Cloud Management
  • Programs
  • Service Operation Center
Partner Advantage
We provide Application Management and Maintenance Services for business applications from some of the leading software providers including Oracle, SAP, and various other partners. Our longstanding relationship with these OEMs allows us to be at the forefront of the technological developments happening at these companies and enables us to provide right guidance to clients regarding application portfolio management, defining a roadmap for applications and infrastructure, and application maintenance and upgrades.
Why Birlasoft
Birlasoft has an impressive track record of providing self-managed Application Services and supporting technology stacks for a broad spectrum of customers. We have served clients including large global corporations to niche players across our focus industries and different geographies. We continually measure and improve our own productivity, processes, and task to build a leaner, more productive team that can effectively manage the evolving application portfolio.