Current Trends in the Utilities and Energy Ecosystem
The modern utility faces an array of challenges due to growing demand, stricter regulations, environmental mandates, and consumer expectations. These challenges require strategic technology investment and innovation. The industry is seeing the following trend
Convergence of information and operations technology
Increased use of connected devices
Increasing customer expectation
Changing customer engagement models through deregulation
Increased compliance and regulatory requirements
Distribution generation
Increased generation from renewables
Mergers and acquisitions
Pressure to innovate
Increased pressure to optimize load and consumption
Birlasoft enables organizations in the Utilities and Energy industry to excel by focusing on innovative technology, synchronizing people, process and technology and streamlining business processes across a full breadth of applications.
Internet of Things (IoT) in the Utilities Industry is expected to grow to $11.73 Billion by 2020
These trends drive the need for change
Utilities are investing in:
- Offering the best customer experience and engagements
- Better asset monitoring
- Responding proactively to regulations and compliance requirements
- Modernizing field service tools and scheduling
- Best in class analytics tools
- Smarter assets and connected device infrastructure
- Preventative, predictive and prescriptive analytics
- Benchmarking and performance management
Our Focus
Birlasoft consultants and specialists help you find innovative and cost effective solutions to complex industry challenges. We have focused on the six key areas that make the biggest impact on your success in the Utilities and Energy industry
Operations Excellence
Workforce Enablement
Corporate Business Transformation
Customer Experience
Digital Transformation
Technology Expertise
How Birlasoft Helps
Birlasoft brings a multidisciplinary approach synchronizing people, process and technology to deliver results across the entire value chain of Utilities and Energy companies - generation, transmission and distribution, for regulated and deregulated Utilities as well as Engineering, Construction and Maintenance companies
Operations and Asset Management
Whether your asset portfolio is in the millions or billions, operating in a regulated or deregulated market, we bring a strong understanding of how you can use the right tools and applications to achieve greater asset performance, reduce risk and downtime and make sound investments for the future.
Workforce Enablement
Enable your people to be in the right place at the right time with the right tools for the job. Birlasoft experts can help you know exactly where your people are and need to be, predict workforce levels and estimate your capital projects more accurately.
Our high-availability O&M Mission Control Center combined with our field worker tools such as the user-friendly KFieldServe app can help you save money and enable smoother maintenance
Business Technology Transformation
Getting the most of your technology investment is challenging for organizations of all scales. Birlasoft can help you understand, deploy, upgrade and optimize your technology investment for all your business functionsfrom finance and HR to AMI and Customer Service.
We are a recognized leader in next generation technologies, such as SAP HANA, and we are uniquely equipped to help you enhance your business
Customer Experience
Offer your customers a better experience through all channels with best practices and the latest CIS software.
Reduce costs and accelerate time to value with UtilitiesEDGE, an award winning implementation accelerator from Birlasoft
Digital Transformation
Birlasoft can help the modern Utility accelerate digital strategy by integrating best of breed technologies with your existing technology.
Leverage Big Data and Analytics, Predictive and Prescriptive Analytics as well as Mobile Apps and Tools to deliver maximum value at the right investment for you
Engineering Solutions
Birlasoft award winning engineering solutions are in the cars that you drive, power electric vehicles and more.
Our smart meters, smart solar and wind, diagnostics solutions and intelligent vehicle tracking devices can help you build a smarter, more agile and more resilient organization.








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In addition to these focus areas, Birlasoft offers a full suite of services to solve any challenges you may face
Advisory - Enterprise Resource Planning - Talent Management - Supply Chain - Testing - Infrastructure - Mobility - Project Management - Reporting & Analytics - Digital Transformation - Engineering - Organizational Change Management - Training - Managed Services