Our Vision
Empowering a sustainable future, Birlasoft aspires to be an ESG leader in the IT services industry. Our commitment to integrating sustainability and responsible business practices drives us to foster an environmentally conscious, socially equitable, and well-governed economy.
Our Commitment to Sustainability
At Birlasoft we believe in evolving to become a better ecosystem of talent, technology and values. People, Planet and Efficiency form the basic foundation of our mission to cater to provide solutions across the world that in turn affects the global livelihood. By embracing a people-centric culture, we aim to lead the way in ESG and sustainability landscape.
Partnering for a Better Tomorrow
“Birlasoft is a proud participant of the United Nations Global Compact (UNGC), the world's largest sustainability initiative. Our sustainability strategies align with the UNGC's guiding principles of human rights, labour, environment, and anti-corruption. We are taking thoughtful steps that transform our world through principled business.”
As part of our mission to transform the world and make it a better place, Birlasoft continues to strive for balance of principled business practices and sustained profits. As a part of this journey, our consistent focus remains on the meaningful contribution to all the 17 Sustainable Development Goals (SDGs) established by the United Nations.
Ecovadis Rating
Birlasoft has earned the EcoVadis 2026 Silver Medal, underscoring its strong commitment to responsible, sustainable, and future ready business practices. With an overall score of 76 and a 91st percentile ranking, Birlasoft is placed among the top 9% of companies assessed globally. This recognition highlights Birlasoft’s continued focus on purposeful, ethical, and principled sustainability initiatives that create long term value for stakeholders.
ESG Ratings
Focus Areas
An ESG strategy offers a blueprint for value creation and connects the business strategy to material ESG issues. It identifies and drives focus on material ESG issues most relevant to Birlasoft’s business model and stakeholders, allowing them to develop strategic priorities.
Environmental
- Climate Action and Energy Management
- Water Management
- Waste and Hazardous Materials Management
- Responsible Supply Chain
Social
- Diversity, Equity, and Inclusion
- Customer Engagement & Satisfaction
- Talent Attraction & Retention
- Employee Health & Safety
- Corporate Social Responsibility (CSR)
- Human Rights
- MSME Procurement
- Employee Engagement & Development
Governance
- Business Governance, Ethics & Transparency
- Data Privacy & Cyber Security
- Regulatory Compliance
- Risk Management
- Innovation, Research & Development (R&D)
ESG Framework
ESG Highlights
Environmental
- 100% E-waste recycled through authorized vendors
- 100% of the plant waste recycled and reused in gardening
- ~91% of the power sourced from wind energy at Chennai Office
- 88% of the wastewater across all premises recycled and reused
- Distributed over 500 saplings to employees and customers
- Recorded a 53% reduction in electricity consumption at Mumbai post Green building shift
- Reduced 12,500kg single-use waste and landfill impact by switching to ceramic mugs
- Eliminated an estimated paper towel waste of 18,300 kgs annually by switching to hand dryers
- ISO 14001:2015 (Environmental Management Systems) certified offices.
Social
- 24% gender diversity for total employees
- Partnership with Coursera with a 97% adoption rate
- Over 6,37,000 learning hours achieved, with average of 59 hr/employee
- 98% retention rate of women who took maternity leave
- 95.4% compliance training participation
- 100% employees covered under holistic employee wellbeing initiatives such as BCares program
- Zero incidents of workplace injuries, discrimination, and child labor or forced labor
- Great Place to Work certified company for the 4th time and in the top 50 companies to work
- ISO 45001:2018 (Occupational Health and Safety Management System) certified offices
Governance
- 43% female representation in the Board of Directors
- 67% women at Key Managerial Personnel level
- 100% of our new suppliers align with the Birlasoft Supplier Code of Conduct and adopt sustainable ESG practices
- Zero incidents on data privacy
- Zero incidents cyber security breaches
- Zero incidents of customer privacy or customer data loss
- Zero instance of bribery, corruption, conflicts of interest, and anti-competitive practices
- Average rating of 4.54 out of 5.00 for customer satisfaction survey
- ISO 27001:2022 (Information Security Management Certificate) and ISO 27701:2019 (Privacy Information Management Certificate) certified company
Commitment and Goals
| E/S/G | Objective | Goal | Performance FY2024-25 |
 | Climate Action and Decarbonization | Achieve Carbon Neutrality by FY 2040. |
|
| Achieve Net Zero Target by FY 2050. | |||
| Energy Management | Increase Renewable Energy share to 30% of Total Electricity consumption by FY 2029-30. | ~13% of total electricity sourced from renewable sources (Solar and Wind Power). |
| Water Management | Achieve Zero Liquid Discharge (ZLD) and improve water use efficiency per employee at all owned premises. |
|
| Waste Management | Achieve Zero Waste to Landfill at all owned premises by 2030, with improved waste intensity per FTE. | 75% of the total waste either recycled or reused. |
| Ensure 100% E-waste recycling annually. | 100% of the total E-waste recycled. | ||
| Implement ‘Ban on Single Use Plastics’. | Transition from Plastic bottles to Glass bottles. | ||
| Biodiversity Conservation | Our target is to continuously enhance the biodiversity and sustainability of our campuses through responsible landscaping, water recycling, and the nurturing of diverse plant species. We are committed to integrating nature into our business operations, promoting employee well-being, and contributing to a greener future for generations to come. |
|
| Environment Management | Obtain ISO 14001 Certification for Environment Management System (EMS) for applicable locations. | Our Pune and Noida offices are ISO 14001:2015 certified, operating under formally recognized Environment Management System (EMS) framework, ensuring compliance with environmental standards and supporting our sustainability goals. |
 | Diversity, Equity and Inclusion | Increase overall gender diversity to 30% by FY 2025-26. | 24% gender diversity in FY 2024-25 for total employees. |
| 100% employees to be sensitized and trained on overcoming unconscious bias in the workplace by FY 2025-26. | 60% employees sensitized and trained on overcoming unconscious bias in the workplace during FY 2024-25. | ||
| Learning and Development | Drive an average of 40 learning hours per employee per year. | Over 6,37,000 learning hours achieved with an average of 59 hours/employee. |
| Foster a future-ready workforce by driving role- and skill-based upskilling initiatives aligned with the organization’s current and evolving capability development roadmap. | Partnership with Coursera continued for FY 2024-25 with a 97% adoption rate. | ||
| Attain 90% unique penetration annually (number of unique employees who engage with a program or initiative annually). | Birlasoft achieved a 94% unique penetration in FY 2024-25. | ||
| Talent Management | Nurture long-term and high potential employees, including gender diversity to get them ready for elevated roles or senior management roles. |
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| Employee Well-being, Health, and Safety | Ensure holistic well-being of 100% FTE coverage under BCares, comprehensive insurance program and at least 90% covered through awareness sessions. | 100% of our employees were covered under holistic well-being initiatives, including the BCares Program. |
| Ensure a safe, healthy, and compliant workplace by achieving greater than 90% completion of annual EHS training for all employees and contract/vendor staff every financial year starting FY 2026-27. | Zero incidents of workplace injuries. | ||
| Obtain ISO 45001 Certification for Occupational Health and Safety Management System (OHSMS) for applicable locations. | Currently our Pune and Noida offices are ISO 14001:2015 (EMS) and ISO 45001:2018 (OHS) certified covering a total of 4,811 employees. | ||
| CSR Community Development | Empower communities, drive social development and promote environmental sustainability by implementing CSR programs and fostering a culture of employee volunteerism annually. | Over 7,000 beneficiaries through various CSR programs & 1,700+ unique volunteer engagements through BFORCe initiative. |
 | Data Privacy and Cybersecurity | Strengthen information security and data privacy measures to maintain a breach-free environment across all organizational systems. | Zero incidents on data privacy and cyber security breaches within the organization |
| Supply Chain Governance | Integrate sustainable practices to promote ethical, green, and responsible procurement and build resilient supply chain. | 100% of our suppliers are screened on environmental and social parameters during the onboarding process. |
| Ensure acceptance from supplier on Birlasoft Supplier Code of Conduct. | 100% of our new suppliers align with the Birlasoft Supplier Code of Conduct and adopt sustainable ESG practices. | ||
| Customer Satisfaction and Engagement | VOC ≥4 (on a scale of 1–5) at project level. | Achieved Voice of Customer (VOC) rating of 4.54. |
| Anti-bribery and Anti-corruption | Uphold the highest standards of ethics and integrity by preventing bribery, corruption, conflicts of interest, and anti-competitive practices. | Zero instance of bribery, corruption, conflicts of interest, and anti-competitive practices reported in FY 2024-25. |
| Implementation of COBEC policy | Through the implementation of the COBEC policy, our target is to ensure awareness and adherence to ethical standards among employees, partners, and stakeholders globally. | 97% of our permanent employees completed the mandatory training on Code Of Business Ethics and Conduct. |
Birlasoft Sustainability Reports
How We are Making a Change
Environment
Energy Management
Renewable Energy & Carbon Reduction
Solar Power at Pune:
- Our Pune campus houses a 390 kW solar rooftop plant which generates over 500,000 units of clean energy annually. This initiative is helping us avoid approximately 400 metric tons of CO₂ emissions every year.
Electric Mobility Transition:
- We have partnered with Lithium Urban Technologies to replace diesel vehicles with electric vehicles (EVs) in our transportation fleet.
- This shift not just enhances our reliability but also contributes to an annual reduction of nearly 12 MT of CO₂ emissions, reinforcing our commitment to sustainable mobility.
Energy-Efficient Infrastructure
Solar Water Heating:
- Solar Water Heating:Our Pune cafeteria operates on a solar water heating system that provides 6,000 litres of hot water daily, reducing energy used for heating.
- Sustainable Building Design: Installation of double glazed glass across our offices lowers heating and cooling loads.
- Skylights and biophilic elements enhance natural lighting and climate regulation, reducing the dependence on artificial lighting.
Green IT & Digital Efficiency:
MyWorld 2.0 Energy-Saving Features:
- Our internal platform integrates dark mode and auto off controls, encouraging responsible digital consumption.
Energy-Efficient Data Centres:
- We utilize advanced cooling, optimized storage, and efficient server management systems to minimize energy use.
- Migrating EOL/EOS workloads to the cloud improves efficiency and leverages data centres powered by renewable sources.
- We adopt ENERGY STAR–rated hardware across servers, storage, and networking to further reduce electricity consumption.
SDGs impacted here
Water Management
Smart Water Management Systems
- Sensor based, pressure regulated taps are installed across facilities to optimize water use and reduce wastage through controlled flow and automatic shut off.
- The central Water Treatment Plant (WTP) at the Pune campus ensures safe, potable water without the need for additional RO purification, minimizing water rejection and resource waste.
Advanced Wastewater Treatment
- All facilities are supported by Sewage Treatment Plants (STPs) that treat and recycle wastewater for sustainable reuse.
- At the Pune campus, the CAMUS® SBT (Soil Biotechnology) STP technology has reduced power consumption by over 50% compared to conventional systems while delivering high quality, sustainable wastewater treatment. All the water treated from this advanced STP is reused in gardening and maintenance of our 9 acre green campus at Pune.
Water Conservation in Landscapes
- Drip irrigation and sprinkler systems at the Pune campus significantly reduce water consumption for landscaping and enhance irrigation efficiency.
- A rainwater harvesting system is planned at Pune to capture rainwater for irrigation and other non potable applications, supporting long term water resilience.
Stormwater Management & Groundwater Recharge
- The Pune campus features a well engineered stormwater drainage network that effectively manages rainwater runoff, preventing flooding and water stagnation.
- Fully functional drainage lines channel excess water into soak pits, enabling natural groundwater recharge.
- This system enhances rainwater management, strengthens local water sustainability, and reduces dependency on external water sources.
SDGs impacted here
Waste Management
Reducing Single Use Waste
- Hand dryers have been installed across our facilities to significantly reduce paper towel usage and associated waste.
- Ceramic mugs and glass bottles were replaced with single use paper and plastic items, minimizing disposable waste and promoting a sustainable workplace culture.
Digitalization for Paper Reduction
- Managed Print Services (MPS) help reduce unnecessary printing, leading to lower paper and ink usage across offices.
- Digital HR and vendor workflows, including digital offer letters, e invoices, and electronic documentation, further strengthen our paper free operations.
- Through process automation, vendor e invoicing saves approximately 5,000 sheets per month, while digital onboarding saves around 1,000 sheets per month, reinforcing our commitment to responsible consumption.
Responsible E-waste Management
- 100% of the e-waste generated across our facilities is responsibly recycled through authorized vendors, ensuring full compliance with environmental and safety standards.
- The migration of SAP and non SAP systems to the cloud has reduced our dependency on physical servers, resulting in lower electronic waste and improved operational energy efficiency.
- These initiatives reinforces Birlasoft’s commitment to sustainable resource management and reduces the ecological impact of end‑of‑life electronic equipment.
Minimizing Operational Waste
- Organic Waste Composters (OWCs) process biodegradable waste on-site, converting it into nutrient-rich compost and significantly reducing the need for external waste disposal.
- The compost produced is utilized for landscaping and gardening across our 9‑acre campus, supporting a greener and more sustainable environment.
Biodiversity & Responsible Disposal
- In house sapling cultivation supports campus greening initiatives and reduces emissions that would otherwise result from transporting plants from external nurseries.
- In partnership with PadCare, we ensure environmentally responsible handling of biomedical waste generated across Birlasoft India offices, adhering to safe and compliant disposal practices.
SDGs impacted here
Greener Spaces Through Biophilic Innovation
Sustainable Workspaces Designed for Efficiency
At Birlasoft, we prioritise operating from green-certified buildings that support sustainability, energy efficiency, and employee well being. Our offices in Hyderabad, Chennai, and Mumbai are in green buildings, reflecting our commitment to sustainable business practices.
- In Mumbai, we strategically transitioned from a multi storey standalone office to an efficient single floor facility.
- Within the first six months of operations, this shift resulted in a 53% reduction in electricity consumption, driven by optimized HVAC systems and highly efficient lighting design.
Biophilic Design for Healthier Indoor Environments
We recognize that biophilic design plays a vital role in enhancing indoor air quality and creating healthier workplaces. At our Pune campus, natural elements are integrated throughout the built environment to support employee well being:
- Increased plant life: Indoor plants help absorb carbon dioxide, release oxygen, and naturally filter pollutants and VOCs.
- Use of natural materials: Incorporating wood, stone, and other natural materials reduces indoor emissions compared to synthetic alternatives.
- Enhanced natural ventilation: Improved airflow reduces indoor pollution and helps maintain comfortable indoor environments.
- Water features: Strategically placed water elements help humidify indoor air and reduce airborne dust, contributing to a calmer, cleaner workspace.
Energy-Efficient Building Features
To further enhance building sustainability, our offices incorporate:
- Double glazed glass windows and walls, which improve thermal insulation and reduce the need for energy intensive heating and cooling.
- Skylights and natural lighting features, which reduce reliance on artificial lighting and support better climate control.
Social
Wellbeing & Employee Support Programs
BCares: Holistic Wellness Framework
- BCares is Birlasoft’s flagship wellness initiative, prioritizing the overall health, safety, and wellbeing of employees.
- The program’s vision is to “Inspire, create and maintain a workplace and environment that supports holistic well-being.”
- Rooted in the “People First” philosophy, BCares aims to build a corporate environment that strengthens comprehensive wellbeing across the organization.
Employee Assistance Program (EAP)
- The Employee Assistance Program provides confidential counselling support through trained professionals for personal or work-related challenges.
- Employees can access the service at any time for guidance on issues that may impact their daily functioning or overall wellbeing.
Alyve Health App
- The Alyve Health app offers employees a personalized health plan tech platform that provides preventive well being guidance, including nutrition support, body movement recommendations, sleep management insights, and habit building coaching to promote proactive health management.
- Employees also benefit from AI based 24×7 health and insurance concierge services, along with access to cashless outpatient care, diagnostics, and vaccinations, enabling seamless medical support and simplifying comprehensive healthcare planning.
Wellness Sessions & In-Person Support
- Regular sessions are organized on topics such as work-life integration, building resilience, and maintaining balance in demanding work environments.
- Employees can also avail in-person counselling or support sessions to address concerns directly and receive timely assistance.
Awareness Month Initiatives
- During dedicated awareness months, thematic learning sessions are organized to help employees navigate workplace changes, strengthen interpersonal connections, and adapt to new ways of working.
- These initiatives encourage open conversations and help normalize seeking support when facing challenges.
Diversity, Equity & Inclusion (DE&I)
At Birlasoft, we celebrate everyone’s unique identity and talent. Diversity, Equity & Inclusion (DE&I) at Birlasoft is aimed at building an inclusive environment, empowering diverse talent, and driving business growth through the integration of multiple perspectives and fostering innovation. Inclusive practices have fostered improved team collaboration, increased productivity, and lower turnover rates, resulting in stronger financial outcomes and a more robust organizational framework. Our DEI charter is guided by four critical values – Coexistence, Collaborate, Considerate, and Care.
Read more details on Birlasoft’s DEI practices and initiatives
Mental Wellbeing
YourDost App
- The YourDost app provides employees with a comprehensive digital platform offering self assessment tools to check stress levels, evaluate mindset, and track mood, helping individuals build emotional awareness and resilience.
- Employees also have access to self improvement videos and live mindfulness sessions that support the development of healthier habits and offer timely guidance for managing stress effectively.
RoundGlass Living App
- The RoundGlass Living app enables employees to enhance their well being through mood tracking features that help log daily emotions, analyze patterns, and receive personalized insights for better emotional balance.
- Employees can also benefit from a wide library of guided meditation videos, offering structured mindfulness practices that promote relaxation, mental clarity, and overall emotional well being.
VIBE: Global Mental Wellbeing Summit
- Birlasoft brings together behavioural experts, leaders, and employees through the VIBE summit to explore practical aspects of mental wellbeing in a corporate environment.
- These sessions are designed to help employees manage information overload, enhance engagement, strengthen workplace belonging, and build personal resilience.
Community Rural Mental Health Program
- Birlasoft advances rural mental health by providing free psychiatric treatment and rehabilitation services to Persons with Mental Illness (PWMIs), building awareness, enabling continuity of care, and fostering long-term socio‑economic independence.
- The company delivers this initiative in collaboration with the Live Love Laugh Foundation, creating a sustainable, community-centered model for mental health prevention, early intervention, and support.
Wellness Tips:
- Daily morning wellness mailers are shared with employees, each highlighting one core pillar of holistic wellbeing.
- A dedicated weekly focus on each pillar ensures structured guidance, practical tips, and relevant insights to support healthy lifestyle choices.
Learning & Development
Partnership with Coursera
- Since 2022, Birlasoft has partnered with Coursera to provide employees a unified platform for multi-domain skill development.
- Through this collaboration, employees gain access to global learning content and can benchmark their progress against industry and platform averages.
- Birlasoft has outperformed both industry and Coursera benchmarks across metrics such as utilization rate, enrolment, completions, and learner ratings.
Behavioral Learning
Birlasoft’s behavioral learning framework focuses on developing interpersonal effectiveness, managerial capability, communication, collaboration, and leadership readiness.
- Programs are designed to strengthen behavioral competencies that enhance teamwork, decision making, and people management across all levels.
Learnathon & ESG Learning
- Employee sensitization forms a core part of Birlasoft’s sustainability agenda.
- The annual Learnathon encourages employees to explore new skills, deepen existing competencies, and participate actively in self-driven learning.
- Mandatory ESG training equips employees with an understanding of sustainability fundamentals, ESG frameworks, and linkages to the UN Sustainable Development Goals.
- The ESG module includes interactive knowledge checks to reinforce learning.
Chairman’s Circle – CKA Birla Group Hi Potential Development Program
- The Chairman’s Circle is a prestigious, accelerated one year leadership development program that nurtures high potential talent across the CKA Birla Group.
- Sponsored by Chairpersons and senior leadership, the program builds a strong leadership pipeline through:
- Behavioral coaching
- Strategic project opportunities
- Job rotations
- Career management
- Mentorship from senior leaders
- The program is designed to provide a transformational leadership journey and prepares participants for future roles across the Group.
SDGs impacted here
Corporate Social Responsibility
Birlasoft’s CSR initiatives are dedicated to fostering sustainable, community driven impact through programs aligned with national priorities and the Company’s purpose led philosophy. Guided by the principles of Create, Collaborate, and Change, our community efforts focus on addressing critical societal needs while enabling long-term development. All CSR programs are implemented in full compliance with Schedule VII of Section 135 of The Companies Act, 2013, ensuring adherence to statutory requirements and responsible governance. Birlasoft partners with committed Non-Governmental Organizations (NGOs) and actively engages its employee volunteers to drive on-ground implementation and create meaningful change. Through these initiatives, we work closely with employees, their families, local communities, and society at large to enhance quality of life and support sustainable economic development. Our CSR focus areas include: Environment, Women and Child Development, Healthcare, and Employee Volunteering.
Read more about Birlasoft’ Community Engagement initiatives
Great Place to Work®
At Birlasoft, building a workplace rooted in trust, inclusivity, and employee well‑being has always been a strategic priority. Our Great Place to Work® (GPTW) journey reflects our sustained commitment to nurturing a high‑performance culture where people feel valued, empowered, and heard.
Laying the Foundation
Birlasoft began participating in the Great Place to Work® assessment by inviting a selected group of employees to share confidential feedback through the GPTW Institute’s globally recognized survey. Employees evaluated the organization across key dimensions such as trust, credibility, respect, fairness, pride, and camaraderie, providing authentic insights into our workplace culture.
Building Trust and Consistency
Over the years, the feedback gathered through the GPTW framework has helped us strengthen our people practices, enhance employee engagement initiatives, and reinforce a culture of openness and collaboration. This consistent focus has translated into tangible recognition.
Recognition and Progress:
FY 2023-24: Birlasoft earned the Great Place to Work® Certification and was proudly ranked among the Top 100 Companies to Work for in India for the third time in a row, reflecting the consistency of our workplace culture.
FY 2024-25: For the fourth consecutive year, Birlasoft was recognized as a Great Place to Work® Certified organization, reaffirming our focus on employee trust, well‑being, and satisfaction.
In the same year, we achieved significant industry recognition:
- Among India’s Top 100 Great Places to Work
- One of India’s Top 50 Best Workplaces in IT & IT‑BPM 2024, as recognized by Great Place to Work
As we move forward, we remain committed to listening to our employees, acting on their feedback, and shaping a workplace that enables both personal growth and collective success.
Preventive Healthcare Program for Women
Birlasoft has partnered with the William J. Clinton Foundation (WJCF) to improve access to screening and treatment of pre-cancerous lesions in the state of Rajasthan. Engaging with the state government and public health facilities, Birlasoft aims to strengthen access to care and prevention. So far more than 2000 women have benefited by this program.
SDGs impacted here
Extended Feature Education
SkillFolio – A framework created for managing enterprise skill profiles of employees for improved centralized skill management and personal development. This works on intensifying our capability-building programs to provide development opportunities to our existing employees to help them scale up on the desired skills/ competencies, empowering them to become ‘future ready’.
SDGs impacted here
Governance
Stakeholder Engagement & Materiality Assessment
At Birlasoft, proactive and structured stakeholder engagement is central to building a resilient, responsible, and future‑ready organization. In an increasingly dynamic digital environment, stakeholder insights play a critical role in shaping our Environmental, Social, and Governance (ESG) priorities and supporting long‑term, sustainable value creation.
Our stakeholder engagement and materiality assessment approach is aligned with globally recognized frameworks and is guided by a three‑step Stakeholder Engagement approach:
Stakeholder Identification & Prioritisation
We identify and prioritise stakeholders who are significantly impacted by Birlasoft’s operations, as well as those whose influence and decisions may affect our strategic and sustainability objectives.
Stakeholder Engagement & Consultation
We engage with priority stakeholders through tailored engagement mechanisms to understand their expectations, concerns, and perspectives on key ESG matters.
Responding to Stakeholder Expectations
We translate stakeholder feedback into targeted action plans, ensuring responses are timely, transparent, and accountable, thereby driving continuous improvement and responsible business conduct.
Through this structured and responsive approach, stakeholder perspectives are meaningfully embedded into our decision‑making processes and sustainability strategy.
Value IN Customer’s Interest (VINCI)
Value IN Customer’s Interest (VINCI), our online platform, has been developed to collect insights that add value to customer experiences and business excellence. A Transparent and proactive communication is maintained with our clients to address their needs effectively. Our rigorous data-driven validation process ensures that value additions are thoroughly reviewed and certified to align with measurable customer benefits. Moreover, real-time dashboards offer comprehensive insights into key metrics, enabling us to make informed, data-driven decisions.
Enterprise Risk Management (ERM)
- In compliance with regulatory requirements and global standards (COSO framework), Birlasoft has implemented a robust Enterprise Risk Management process duly benchmarked with industry standards.
- Risks are assessed and managed at various levels and at regular intervals with a top-down and bottom-up approach covering the whole enterprise i.e., business units, geographies, delivery and enabling functions.
Below is a quick collective snapshot of our ERM framework which drives the sustainable and scalable governance of our services and operations seamlessly.
Cyber Security & Data Privacy
At Birlasoft, cybersecurity is foundational to how we operate, innovate, and protect stakeholder trust. Our security program is designed to be proactive, resilient, and continuously evolving in line with global best practices.
- A mature and continuously improving Information Security Management System (ISMS) supported by strong governance, policies, and controls
- Regular security governance and compliance reviews to ensure effectiveness and alignment with business and regulatory requirements
- Comprehensive cybersecurity capabilities spanning intrusion prevention, data loss prevention, vulnerability and exposure management, application security, and incident response
Security Operations & Monitoring
- A 24x7 Security Operations Centre (SOC) providing real time monitoring and rapid response
- Advanced security tooling, including SIEM and XDR, to detect, analyze, and respond to threats
Cloud & Infrastructure Security
- Our cloud security framework is strengthened through Orca Security’s Cloud Native Application Protection Platform (CNAPP), ensuring consistent protection across environments.
- Full stack visibility across AWS, Microsoft Azure, Google Cloud Platform (GCP), and Oracle Cloud—without the need for agents.
- AI driven risk remediation, built in Kubernetes security, and automated compliance monitoring help identify and address risks early.
Certifications & Assurance
- ISO 27001:2022 (Information Security Management) - Certified Information Security Management System aligned with global best practices.
- SOC 2 Type II - Independent assurance of the effectiveness of security controls over time.
- NIST Cybersecurity Framework (CSF) - Maturity Assessment aligned to industry recognized cybersecurity standards.
Privacy is embedded into our operations through a structured, technology enabled approach that supports regulatory compliance and strengthens stakeholder confidence.
- A well established Privacy Information Management System (PIMS) aligned to global privacy standards
- Clearly defined privacy policies, processes, and accountability mechanisms
Regulatory Compliance
- Our privacy program ensures compliance with key international and regional data protection regulations, including:
- EU General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Brazil’s LGPD
- Indian IT Act
- Future ready privacy compliance
A proactive readiness assessment has been completed for India’s Digital Personal Data Protection (DPDP) Act, enabling a smooth transition as the regulation comes into force.
Privacy Operations & Technology
- Technology enabled privacy management
Enterprise wide adoption of the Securiti.ai PrivacyOps platform to operationalize privacy at scale.
- End to end privacy capabilities, including:
- AI powered data discovery and classification
- Automated fulfilment of data subject rights requests
- Consent and preference management
- Privacy Impact Assessments (PIAs)
Privacy Certification
- ISO 27701:2019 - Certified Privacy Information Management System aligned with globally recognized privacy standards.
Awards & Recognitions
Birlasoft Wins
Dun & Bradstreet
ESG Award 2025
for Supplier Engagement
Dun & Bradstreet
ESG Award 2025
for Supplier Engagement
Corporate Excellence Award 2024 – Birlasoft honored with the Corporate Excellence Award 2024
MCCIA Award for Green Initiatives –
Recognized by MCCIA
for our impactful
Green Initiatives
Recognized by MCCIA
for our impactful
Green Initiatives
5th Procurement Confex & Awards 2025 – Awarded "Best Sustainable Procurement Initiative" at the 5th Procurement Confex
Birlasoft has won "Sustainable Initiative of the Year 2025" award at the 5th Sustainability Summit & Awards 2025
- Birlasoft recognized as one of the Leadership Factories™️ of India 2024 by The Great Manager Institute.
- Birlasoft secured Gold at the BW People Tech. Future Awards 2025 in the HR Tech category for its SkillFolio initiative.
- Birlasoft recognized at Jombay’s WOW Workplace Awards 2025 for creating a workplace that thrives on innovation, inclusivity, and employee well-being.
- Birlasoft recognized with 7 awards at the DivHersity & ForHer Awards 2025 across multiple categories that reflect the company’s efforts to empower, uplift, and innovate.
- Birlasoft achieved the Advanced Specialization in Microsoft Low Code Application Development.
- Birlasoft has achieved Oracle Cloud Solutions Provider Expertise.
- Birlasoft won Silver at the Economic Times BrandEquity MarTech Awards 2024 for its bInclusive campaign.
- Birlasoft honored for its Outstanding Contribution to Digital Transformation at the GCC Excellence Award 2024.
- Birlasoft won two awards at ISG (Information Services Group) Women in Digital awards in the APAC and India region. Rishu Sharma, Director of the Digital and Data practice, won the title of Digital Titan – the topmost Award category. Sarika Arora Saini, DEI Lead, received silver under the Women's Advocacy category.
- Birlasoft bagged Gold at the Brandon Hall Group HCM Excellence Awards 2024 in the Best Learning Technology Implementation category for ‘Democratizing Learning - Ride the Tide of Change’ initiative.
- Birlasoft’s Young Titans High Potential Development Program earned Silver at the Brandon Hall Group HCM Excellence Awards 2024.
- Birlasoft has been recognized as a DEI Champion at the DEI Awards 2024.
- Birlasoft's CSR initiative, Project Shodhan, awarded the Eco Warrior Award at the Karma Summit 2024.
- Birlasoft bags Bronze at the BW Businessworld FM Conference and Excellence Awards 2024 for its Green Building practices.
- Anirban Thakur, Vice President – Finance at Birlasoft recognized at CFO India’s 30th Annual CFO Next 2024 Awards for Excellence in Risk Management.
- Birlasoft’s weekly radio show - Birlasoft on Air won Gold in the Education-podcast category at the 13th ACEF Global Customer Engagement Awards.
- Birlasoft identified as 'Innovator' in the Avasant High-Tech Industry Digital Services 2024-2025 RadarView™.
- Birlasoft recognized as 'Market Challenger' and 'Product Challenger' in the 'Digital Engineering Services 2025 ISG Provider Lens™ Study' - Europe, U.S.
- Birlasoft recognized as "Leader" in the "Next-Gen ADM Services 2024 ISG Provider Lens Study" - APAC, Europe, U.S.
- Birlasoft positioned in "Leader Zone" by Zinnov for "Digital Engineering and ER&D Services – US , Digital Engineering Services and Data and AI services – 2024”.
- Birlasoft recognized as "Leader" in the "Generative AI Services 2024 ISG Provider Lens Study" - Global.
- Birlasoft recognized as "Product Challengers" in the "Supply chain Services 2024 ISG Provider Lens Study" - Brazil, Europe and U.S.
- Birlasoft’s three case study recognized as ‘Stand Out’ , one each in Manufacturing, ERP and Data & Digital.
Policies and Certificates
We are committed to be guided by the UN SDGs to work towards the aspects of environment, human rights, labor, child education and women development, innovation, customer centric value additions, ethical business framework and employee centricity. Our policies, thus, are encompassing these tenets.
Our policies help nurture the culture of a sustainable inclusive partner framework with our governance strategies to manage stakeholders- be it customers, vendors, 3rd party service providers, employees, peers in business.
- Anti-Slavery and Human Trafficking Statement
- Human Rights Policy
- EOHS Policy
- POSH Policy
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