High Tech companies, operating on the cutting edge of technology, are reimagining their business models based on the nexus of IoT, Cloud, Analytics, Mobile and Social (iCAMS). Across the highly competitive global market, business consolidations are common, with companies positioning themselves as digital businesses and platform companies. We see a focus on IT Transformation, Cloud Adoption, Innovation, Smart Appliances, Logistics Optimization while moving towards Servitization.
To constantly improve the user experience there is a need to facilitate agile product development, more frequent product introductions, and smarter user interfaces. OEMs are seeing pressure on aftermarket activities addressing warranties, returns and repairs.
The global High Tech market is dynamic and often seasonal. Complex supplier relationships require components to be sourced from multiple suppliers that may be subject to industry-wide shortage or regulations. There is the need for advance notification of lifecycle events, product customization and third party integration.
Complex networks of sales & marketing systems include channel partners, dealers, VAR's and Alliances, which all have a window into the end customer and product volumes of data that, when made usable, can provide a competitive edge for both consumer electronics companies and OEMs.