Simplifying Communication Challenges with Oracle HCM Communicate
From targeted announcements and personalized messages to real-time updates and feedback loops, Oracle HCM Communicate revolutionizes how organizations communicate. The standout features of Oracle HCM Communicate include:
Flexible Communication Templates
HCM Communicate provides a rich email editor enabling communication teams to create engaging emails quickly. Campaign administrators can design reusable templates with customizable and dynamic content. The platform also includes images, external links, and buttons, offering greater flexibility in delivering messages. For example, an announcement for an office event can consist of a registration button linked to an external form.
Pre-loaded Templates for Enterprise-wide Initiatives
HCM Communicate offers pre-loaded templates for various enterprise-wide initiatives to simplify the workforce communication process. These templates come with different themes, headings, subheadings, and formats, allowing users to select or customize them according to their requirements. This feature eliminates the need to create templates from scratch, saving time and effort.
Real-time Employee Engagement Metrics
HCM Communicate provides a dashboard that offers real-time insights into employee engagement. Users can access breakdowns of the recipient population based on geography, business functions, and statistics on who has read and responded to messages. This feature is particularly useful when employees are spread across multiple locations, allowing organizations to gauge the impact of their communications before sending them.
Flexibility to Predefine Audience Criteria
With HCM Communicate, organizations can define eligibility criteria to segregate recipient populations and deliver targeted messages. Users can specify criteria such as gender, person type, postal code ranges, marital status, assignment status, assignment category, grade, job, position, and more. This flexibility ensures that relevant messages reach specific groups within the organization.
Extensive Reusability
HCM Communicate is designed with reusability in mind. Users can create sender profiles, upload and reuse images, and define predefined links, email templates, and communication teams. This "Do Once – Use Many Times" approach enables efficient communication management and ensures campaign consistency. Additionally, users can store JPEG, PNG, or GIF files in the media library for easy reuse.
Integration with HCM Journeys
HCM Communicate seamlessly integrates with HCM Journeys, enabling organizations to promote new journeys or drive completion through awareness campaigns. This integration enhances the employee experience by encouraging participation and engagement.
Capturing Employee Feedback
Beyond one-way communication, HCM Communicate allows organizations to set up campaigns to gather employee responses. This feature makes it ideal for conducting surveys or understanding employee perspectives, enabling data-driven decision-making and continuous improvement.
