While 2020 was challenged by COVID-19, the global supply chain witnessed its ripple effects. The manufacturing sector, which contributes largely to a country's economic success, is mainly dependent on manpower for operations. The pandemic, however, threw open a new dimension of digitalization to create value for customers by enabling new-age technologies.
Digitalization will continue to transform the manufacturing industry, helping it stay wary of the future disruptions by plugging gaps across production, distribution and management. In an industry besieged by 'lack of connectivity', investments in digital will help create more data, provide for better insights around data and facilitate better decision-making, eventually enhancing productivity.