Automation-led Metamorphosis of Financial Operations

Apr 27, 2023
Automation is accelerating and transforming operations across business functions and across the value chain. From the back office to the front office, from the warehouse to the workplace, automation is rapidly changing the way organizations operate. While automation is making inroads into several areas, financial operations is an area that would benefit immensely from the strategic use of automation. From empowering employees to ensuring accuracy and efficiency, automation continues to help organizations remain competitive by showing the way forward for companies of the future.
Harshad Parmar
Harshad Parmar

Practice Head -

Customer Experience & Automation


Rishu Sharma
Rishu Sharma

Practice Director -

Digital Evangelist and Storyteller, Digital BU


Finance Operations Powered by Automation
Most of the processes in financial operations involve repetitive standard tasks that must be performed accurately and precisely. Some areas that organizations can automate include the following-
Accounts Receivable (AR) and Accounts Payable (AP)
The processes involved in these areas are tedious, and the chances of errors are high. Introducing automation here in the form of automating the creation and scheduling of invoices, fetching receipts, verifying them with OCR, etc., can free up time for other value-adding tasks. The areas that can be automated in AR and AP include data entry, invoice generation, payments, reconciliation, forecasting, and reporting. Automation can also be implemented for sending reminders, alerts, and notifications to the parties concerned.
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Automation can be implemented in areas such as timesheet tracking for creating audit trails, compensation approvals, taxes, reporting, and verification. With payroll automation, repetitive tasks such as salary, PTO, and commission calculations can be automated, mitigating human error and sensitive data can be protected better. This can help make financial planning more transparent.
Tax Operations
Tax is another area where there are a lot of tedious standardized processes that can be automated, allowing employees to work on high-priority tasks. Compilation, reconciliation, validation, and analytics of tax data can be automated. Automation can also be valuable in cases where transactions occur in international jurisdictions. Automation can help give the tax function a view of the current state of tax submissions by consolidating data from various sources within the organization. This also helps identify lagging processes and ensures efficiency.
Regulatory Compliance
Automation can help in compliance through uniform policy implementation, audits, risk assessments, and dashboards. Implementing automation in this area can help reduce the incidence of fines and penalties.
Expense Management
Expense management can be a hassle for both the employees filing their expenses as well as the expense management team. However, with automation, the expense filing process is simplified and streamlined. OCR and other technologies can quickly extract data from receipts, verify it and send it along in the standard approval workflow to the expense management team and other parties. Automation can also help in following up on approvals and ensuring that expenses are managed within the timelines.
Reporting and Analysis
Automation can transform reporting and analysis by streamlining the process, retrieving data from multiple sources, analyzing them, and assisting various teams in monitoring desired KPIs through specific dashboards and auto-generated reports. This eliminates the need for following up with various teams for required information and ensuring that the required data and insights are accessible on demand.
Credit Risk Management
Traditional credit risk management involves a lot of human intervention and effort, leading to errors, coordination problems, and non-optimized approaches. With automated risk management, customer onboarding can be quickly completed with online forms, and their credit score is derived using models and algorithms. Employees are empowered to make better credit risk decisions with automated insights extracted from huge volumes of unstructured data and detect and mitigate future risks. Further, this allows the employees to focus on serving the clients instead of spending most of their time doing tedious tasks such as data entry. The correspondence with customers can also be automated with readymade templates. Additionally, the entire process can be standardized with a streamlined workflow, ensuring that the desired controls are implemented at all levels.
Verification and Fraud Detection
With automation, applications and document processing can be automated, followed by verification and fraud detection. Fraud diagnosis, flagging, and mitigation can be automated and notifications and alarms can be sent to the teams involved. Automated responses can be created and leveraged in a proactive approach to fraud detection.
Automation of financial processes allows organizations to avail the following benefits -
  • Reducing or eliminating the time spent on tedious tasks, thereby saving time and effort and freeing up time for complex tasks that add value
  • Increased accuracy through reduced risk of error and lower manual intervention
  • Improved efficiency with streamlined workflows
  • Establishing consistency through automated, standardized processes
  • Improved collaboration through automated tracking, reporting, and notification systems
  • Actionable insights for improved decision-making and strategic implications
  • Effectively process unstructured data/documents with intelligent document processing and harness information that would normally require manual effort to collect
  • Reduced risk through automated fraud detection and warning systems
Automation, in essence, is accelerating and reshaping financial operations with improved efficiency, agility, resiliency, and visibility. Hence, organizations that want to remain competitive and relevant must decisively step forward, adopt automation, and reap its benefits.
Transforming Financial Operations with Automation
Birlasoft is enabling enterprises across verticals to transform their Financial Operations through the automation of the following financial processes -
  • AP/AR
  • Cash Management
  • Balance sheet reconciliation
  • Month and quarter-end reports
  • Payroll deduction calculation
  • Regulatory compliance
This leads to substantial savings in labor costs, a significant enhancement in data accuracy, leading to the elimination of rework, and a reduction in the per-transaction processing cost.
Birlasoft can help your organization achieve enterprise-level transformation powered by automation and accelerate your digital journey. Visit our Automation page to unleash your automation potential!
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