UI Modernization: Paving the Way for Enhanced Experiences
UI Modernization is leading the enterprise priorities, driven by dynamic customer expectations, technology, and design trends.
- Customer expectations are changing faster than ever before. Users are continuously exposed to thousands of apps with modern and sleek UI and seek similar experiences when they work or engage with any digital product or platform. Additionally, customers want hyper-personalized experiences based on their preferences. However, most legacy applications fail to meet these expectations, lacking flexibility and leading to poor experience.
- Up-to-date security and compliance are critical for every organization. Through UI modernization, these can be integrated into the system. Also, through the UI/UX design process, the frontend can be optimized for the mitigation of risks arising from users interacting with poor UI
- Rapid Technological advancements in the digital space lead to organizations looking at future-proofing their technology in line with the trends to remain competitive in the market
- Design trends have evolved rapidly, outdated elements need to be removed, and modern UI/UX design must be implemented
Why UI Modernization?
While it may seem normal to continue with the existing UI/UX as long as there are no significant performance issues, modernization can help in harnessing a range of benefits that go beyond transformation and enhancement of experience -
Pitfalls in the UI Modernization Journey
Organizations may face several challenges when they embark on the UI Modernization journey. Planning well ahead and implementing measures to reduce the impact is important. The key factors to consider include:
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- Time and Budget – Achieving a significant transformation of UI/UX requires the usage of technology and specialists and requires a significant budget to be set aside. Also, simultaneously maintaining the old and new systems adds to the cost. It is also essential to be aware that the time required for the process may be lengthened due to the incorporation of inputs received from user feedback and testing. One solution could be transitioning smaller parts of the system in phases to create business value early on.
- Misalignment in Expectations – To prevent misalignment, the vision and expectations must be effectively communicated to all key stakeholders. Coordinated efforts towards the goals are key to succeeding in the endeavor.
- Dealing with Resistance – Any significant change is met with resistance. Hence, training and awareness sessions are required to help users understand and appreciate the benefits of the change while facilitating seamless adoption.
- Legacy Technology and Outdated Design Elements – Outdated technology may pose further challenges in integrating the latest functionality and implementing design principles, which may require additional effort and cost in assessing large systems and compatibility issues.
- Striking the Right Balance – While every organization would love to have a sleek and ultra-modern UI, the functionality and utility of the system should also be considered, and an optimal mix of design and capability/utility should be the end goal.