For years, organisations have approached diversity, equity and inclusion (DEI) largely as a programme. There are awareness sessions, employee resource groups, representation targets and, of course, important days marked on the calendar. All of these have a role to play – but on their own, they do little to change how an organisation actually makes decisions.
Equity starts becoming meaningful when it is part of the systems that decide who gets hired or heard or promoted, which ideas get backed and who gets access to opportunities. To put it simply, DEI has to move from something an organisation does to something it is designed to do.
The World Economic Forum's Future of Jobs Report 2025 found that 83% of surveyed employers have implemented DEI measures, up from 67% in 2023. More importantly, the report identifies access to diverse talent pools among the five most impactful strategies for increasing talent availability.
This matters now more than ever since organisations are already competing for scarce skills. Diversity cannot just be viewed through the lens of representation – but it is all the more connected to the question of whether organisations can access, develop and retain the talent they need.
Beyond the labels
DEI conversations are still framed around gender and ethnicity – when the reality is far more layered. This requires organisations to broaden their understanding of diversity.
Today's workplace is shaped by generation, socio-economic background, disability, neurodiversity, geography, language, experience and, importantly, different ways of thinking. Even within the same demographic group, people's circumstances and perspectives can be very different.