Birlasoft offers a tailored approach to maximize the full potential of Salesforce for businesses across industries such as Manufacturing, CMT (Communications, Media & Tech), BFSI, Life Sciences and Energy & Utilities. Our strong partnership with Salesforce and proven experience positions us uniquely to propel organizations towards greater business agility and growth.
We collaborate closely with organizations to understand their unique requirements and business processes and meticulously design and configure the platform to align with business needs, ensuring a seamless and efficient implementation. Our goal is to maximize customers’ ROI from their Salesforce investments and empower them to leverage Salesforce to drive profitable growth, achieve higher customer realization, and increase customer lifetime value.
Our Credentials
450+
Salesforce professionals
2000+
Projects Delivered
700+
Certifications
4.8/5
CSAT Score
70+
Customers
Our Salesforce Expertise

Sales

Service

Marketing

Commerce

Industries

Einstein AI

Platform

Data Cloud

MuleSoft

Agentforce

Tableau
Our Industry Expertise

Manufacturing
Manufacturing
- Dealer & distributor Management
- Aftermarket service management
- Sales automation and CPQ

Life Sciences & Medtech
Life Sciences & Medtech
- Patient Management
- Aftermarket service for Medical devices
- Sales automation and CPQ

Banking, Financial Services and Insurance
Banking, Financial Services and Insurance
- Customer onboarding and KYC
- Loan origination process
- Insurance claims and case management

Communications & Media
Communications & Media
- Idea to Air content evolution
- Guided Deal Management
- Ad Sales and campaign management

Hi-Tech
Hi-Tech
- Customer success and account management
- Subscription and revenue management
- Channel sales and pipeline management

Energy & Utilities
Energy & Utilities
- Digital self-service for billing and support
- Outage notification and restoration updates
- Field service and technician dispatch
Our Solutions
Our Offerings
Accelerators built on Salesforce

Quick starts
Pre-configured templates for faster Sales Cloud, Service Cloud, CPQ & Field Service implementations.

Dealer Management System
Streamline channel sales and partner engagement with integrated Sales, Inventory and Service.

Patient Assistance Platform
Unified patient management solution to simplify patient onboarding and treatment adherence.

Loyalty-as-a-Service
Empowering B2B business growth through engagements and rewards
Our Partnerships

To know more about Birlasoft's Salesforce Services, please contact us