Realize Transformational Outcomes
with the Power of Salesforce

 
Birlasoft offers a tailored approach to maximize the full potential of Salesforce for businesses across industries such as Manufacturing, CMT (Communications, Media & Tech), BFSI, Life Sciences and Energy & Utilities. Our strong partnership with Salesforce and proven experience positions us uniquely to propel organizations towards greater business agility and growth.
We collaborate closely with organizations to understand their unique requirements and business processes and meticulously design and configure the platform to align with business needs, ensuring a seamless and efficient implementation. Our goal is to maximize customers’ ROI from their Salesforce investments and empower them to leverage Salesforce to drive profitable growth, achieve higher customer realization, and increase customer lifetime value.
Our Credentials
450+
Salesforce professionals
2000+
Projects Delivered
700+
Certifications
4.8/5
CSAT Score
70+
Customers
Our Salesforce Expertise
NetSuite
Sales
NetSuite
Service
NetSuite
Marketing
NetSuite
Commerce
NetSuite
Industries
NetSuite
Einstein AI
NetSuite
Platform
NetSuite
Data Cloud
NetSuite
MuleSoft
NetSuite
Agentforce
NetSuite
Tableau
Our Industry Expertise
Manufacturing
Manufacturing
Manufacturing
  • Dealer & distributor Management
  • Aftermarket service management
  • Sales automation and CPQ
Life Sciences & Medtech
Life Sciences & Medtech
Life Sciences & Medtech
  • Patient Management
  • Aftermarket service for Medical devices
  • Sales automation and CPQ
Banking, Financial Services and Insurance
Banking, Financial Services and Insurance
Banking, Financial Services and Insurance
  • Customer onboarding and KYC
  • Loan origination process
  • Insurance claims and case management
Communications & Media
Communications & Media
Communications & Media
  • Idea to Air content evolution
  • Guided Deal Management
  • Ad Sales and campaign management
Hi-Tech
Hi-Tech
Hi-Tech
  • Customer success and account management
  • Subscription and revenue management
  • Channel sales and pipeline management
Energy & Utilities
Energy & Utilities
Energy & Utilities
  • Digital self-service for billing and support
  • Outage notification and restoration updates
  • Field service and technician dispatch
Our Solutions
Enhance customer experience by unifying journeys across all touchpoints with our Salesforce solution. Boost satisfaction, increase engagement, and build long-term loyalty to impact your topline and bottom line.
Modernize lead-to-cash processes with integrated solutions built using Salesforce and leading ERP systems like SAP, Oracle, JDE, Infor, and NetSuite for faster sales cycles, improved efficiency, and real-time business insights.
Leverage our solution and industry expertise to track warranties, product upgrades, and spare parts, enabling businesses to enhance customer satisfaction, unlock cross-sell opportunities, and accelerate business growth.
Automate the end-to-end creative content lifecycle from ideation to distribution, streamlining workflows, accelerating time-to-market, and enhancing collaboration across teams.
Our Offerings
Manufacturing
Implementation
Explore
Life Sciences
Application Management Services (AMS)
Explore
Energy & Utilities
Org Strategy and Migration
Explore
BFSI
CRM Advisory and Health Check
Explore
Accelerators built on Salesforce
Cloudification
Quick starts
Pre-configured templates for faster Sales Cloud, Service Cloud, CPQ & Field Service implementations.
Data & Analytics
Dealer Management System
Streamline channel sales and partner engagement with integrated Sales, Inventory and Service.
Product Development
Patient Assistance Platform
Unified patient management solution to simplify patient onboarding and treatment adherence.
Connected Assets
Loyalty-as-a-Service
Empowering B2B business growth through engagements and rewards
Our Partnerships
Salesforce global consulting partner (CREST)
To know more about Birlasoft's Salesforce Services, please contact us
 
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