iSight is Birlasoft's automation based, enterprise-wide Integrated IT Infrastructure Management platform designed to enhance user experience, optimize costs and enable effective management of IT Operations across the IT services ecosystem of an organization. An analytics driven, intelligent framework, iSight provides to its clients, a Unified IT Management Experience, thus empowering clients to seamlessly manage complex IT integrations, automate processes and operations as well as monitor performances around numerous emerging technologies, including Hybrid Datacenters, Cloud and End user Automation.
With numerous Service Management Automation features, including self-service portals, remote assistance, user surveys, proactive and self-healing systems, Cobot-enabled services and compliance diagnosis and remediation, iSight helps achieve critical SLAs and aids in optimizing resource utilization across the spectrum of IT Infrastructure of the organization.
For latest cloud technologies, iSight provisions seamless cloud adoption, orchestration, cloud migration, cloud operations for both private and public cloud. iSight platform is integrate and enabled for setting up DevOps automation aiding contiguous integration and delivery process.
Importantly, with real-time, consolidated views designated for different management levels, i.e CXOs, operations and admin views, iSight facilitates CXOs to do intelligent decision making by giving forensic view across various levels.