The award was bestowed upon Birlasoft at the CIO Conclave and Awards 2020, held in Mumbai (India)
Birlasoft has won the, 'Innovative Technology Implementation of the Year' award at the CIO Conclave and Awards 2020, held in Mumbai in February 2020. Amit Srivastava, AVP & Global Head Practices, Solutions & NextGen Cloud Services, Infrastructure and Cloud Technology Services, received the award on behalf of Birlasoft. The award recognizes Birlasoft's capabilities in delivering unified IT management solutions across IT operations, ITSM, Cloud management and enhanced end-user experience through the iSight platform.
Birlasoft's iSight platform is used by IT executives to monitor and control customer and end-user support of data enabled systems. It makes it easier to diagnose and prevent problems, reduces the occurrence of routine issues, and makes it faster and easier to see critical data and reports that help IT organizations provide high levels of service. iSight's cobots are always on the job, using self-healing and self-service to quickly remediate issues. This provides IT departments with visibility and confidence that they are providing the highest levels of service to their organizations and optimizing costs concurrently.
Amit Srivastava receives the Award at the CIO Conclave & Awards 2020 in Mumbai, India
Kapil Uniyal moderates a session of CIOs during the conclave
At the conclave, Kapil Uniyal, Vice President & Horizontal Business Unit Head, Infrastructure and Cloud Technology Services, Birlasoft was invited to be a session moderator for a key panel discussion titled, 'Learning from the Business Enablers: Stories on successful Turnarounds and Transformations'. The panelists included Chief Information Officers from eminent organizations, who shared success stories on business transformation from their respective organizations; citing examples of challenges and opportunities in designing customer-centric transformation strategies.