Pune, India, December 09, 2019: Birlasoft Ltd [BSE: 532400, NSE: BSOFT]
, part of the USD 2.4 billion diversified, The CK Birla Group
, today announced it has been honored with the ACE Alliance Award 2019
for customer excellence and delivery in SAP Product Support
. This honors business excellence achieved through partnership for enabling SAP Product Support. Birlasoft received this award at the SAP-Birlasoft partnership celebration event held at the Birlasoft office in Pune, India, in November 2019.
SAP also felicitated Birlasoft as the best-running center of SAP. The recognition was done based on evaluation of Key Performance Indicators (KPIs), including consistent high-quality delivery, engagement in next-generation support initiatives, and support beyond regular delivery. Birlasoft’s partnership with BusinessObjects for product support has its roots from 2005, even before SAP acquired BusinessObjects. Birlasoft-SAP Product Support team has excelled in delivery and support for more than 6,000 customers of SAP; in the Americas, Europe, Middle East, and Non-SAARC countries in 2018 alone. As a testimony of the trust towards Birlasoft; in July 2019, SAP renewed its product support agreement for the next three years.