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Overview
Birlasoft helped a leading electric vehicle manufacturer transform its supply chain planning processes using Oracle Supply Chain Planning Cloud, driving better operations, improved KPI performance, and higher customer satisfaction.
About the Client
The client is a leading manufacturer of zero-emission electric transit vehicles, advanced battery systems for heavy-duty vehicles, and strong charging infrastructure solutions for commercial vehicle fleets. Known for innovation, the company focuses on sustainable transport solutions that support environmental goals and emission-free public transportation.
The Challenge
The client faced serious challenges in their supply chain operations. They mainly relied on outdated systems like Rapid Planning and manual spreadsheet processes. These methods led to inefficiencies, restricted decision-making, and ineffective planning execution.
The client needed a systematic and standard demand planning process to manage both internal and external sales, as well as spare parts. The lack of a streamlined demand planning system typically leads to inaccuracies in forecasting and inventory management, impacting the organization’s ability to meet customer demands on time.
The specific business challenges identified included:
- Transitioning production and material planning from Rapid Planning and manual Excel spreadsheets to Oracle Supply Chain Planning Cloud
- Encouraging planners to actively follow the recommendations from the Cloud Planning system
- Using a KPI-driven approach to improve supply chain performance
- Strengthening the overall resiliency of their supply chain operations
The Solution
Birlasoft implemented a comprehensive, two-phase solution leveraging Oracle's advanced cloud platforms:
Phase 1:
- Replaced the legacy Rapid Planning system with Oracle Demand Management Cloud and Oracle Supply Planning Cloud
- Integrated Oracle Supply Planning Cloud with Oracle EBS R12.2 using BOOMI middleware.
- Implemented solutions across two core business divisions:
- Transit: Producing electric buses
- Powered: Manufacturing battery packs for EV buses and other electric vehicle manufacturers
Phase 2:
- Implemented Oracle Demand Management Cloud and Oracle Supply Planning Cloud, fully migrating the planning processes
- Utilized BOOMI middleware for smooth integration between Oracle EBS and Oracle SaaS Cloud
- Developed a demand planning strategy using historical data and user-managed forecasts to drive supply planning
- Monitored key forecasting accuracy metrics, including Mean Absolute Percentage Error (MAPE) and Percentage Bias, by comparing forecasts against actual sales orders
- Established a daily global supply planning routine, along with Clear-to-Build (CTB) reports, to ensure timely release of work orders based on material availabilityg
- Ran daily global supply planning operations, producing Clear-to-Build (CTB) reports to effectively manage work orders and inventory availability, which improved shop floor productivity.
The Impact
Birlasoft’s strategic implementation of Oracle Supply Chain Planning Cloud delivered tangible benefits, including:
- Better Operational Control: Improved planning accuracy through structured category management.
- Improved KPI Performance: Optimized and automated critical planning processes, leading to measurable gains in forecast accuracy and operational efficiency
- Supply Chain Resilience: Strengthened the company's capability to rapidly adapt to market dynamics and demand fluctuations.
- Operational Excellence: Streamlined processes led to greater productivity and proactive supply chain management.
- Customer Satisfaction: Enhanced service levels and customer satisfaction through timely product availability and streamlined inventory management.
The client’s partnership with Birlasoft has successfully modernized and improved its supply chain operations using Oracle Supply Chain Planning Cloud. The implementation across demand management, production, and material planning greatly increased operational efficiency and resilience.
Ready to transform your supply chain operations and deliver substantial value to your business? Connect with our supply chain experts to learn how.
