1. Creating a global application for creating and maintaining partner data
Our team realized that the client needed a global application that would request, create, and maintain partner data. We collaborated with our client's teams to prototype and then build a simple and easy-to-use request application that the client would use to onboard its partners. This data would be channeled to Oracle TPH, which would then become a single source of truth (SSOT) with regard to customer, supplier, and partner data across all sites, functions, and units. We also cleansed, rationalized, and migrated existing partner data to Oracle TPH while ensuring zero disruptions in operations for our client.
2. Standardizing partner data processes across all business units
Standardization is the hallmark of operations management excellence in most scenarios. Before implementing this application, each BU followed different partner data collection and maintenance processes. Post-implementation, we standardized these processes across each division across business units, which reduced operational complexity, and minimized delays and lack of clarity on partner onboarding SOPs.
3. Leveraging automation to speed processes and deployment
Finally, we leveraged automation to accelerate configurations and setups in Oracle TPH using our RPrIm accelerator. We implemented the solution with 100% automation across multiple tracks, including Procurement BU, BU functionals, Assignment of BU to users, questionnaires, payment terms, payment methods, etc., which led to a rapid deployment. In addition, we also implemented a bot to send partner onboarding questionnaires from an NOV account instead of the default Oracle agent.