Birlasoft is the market leader in providing Oracle Database services for E-business and core databases. Leveraging our global DBA expertise, in-depth industry knowledge and well-defined approach to strategy planning, Birlasoft guides customers through all aspects of a business transformation using Oracle DBA that infuses business agility.
Birlasoft Advantage
Single, comprehensive application portal, which contains multiple applications specifically meant for DBA activities
- Easy to use feature for DBA activities
- In-built data validation capabilities
- Process standardization
- Inbuilt mechanism for saving measurement
- Highly portable and scalable application
Benefits
- Reduced DBA and Maintenance Costs
Leverage the expertise and availability of 200+ DBAs for less than the cost of a single in- house resource.
- Worry Free Database Support
Leave the databases to us, so you can focus on the core business.
- Easy ramp-up / ramp-down
Eliminate the costs and headaches associated with hiring in-house
- Flexible support Model to meet your business requirement - 24x7 Monitoring and Support
Get the additional support and coverage you need to ensure critical issues are addressed on a 24x7 basis.
- Faster Problem Resolution and Response Times
Attain fast, effective resolutions to database issues with RDX's SLA-mandated response times.
- Customized Service Level Agreements
We offer a flexibility to tailor the SLA as per the customer's requirement
Offerings
Birlasoft's flexible support models allow you to choose just the level of service you need – from supplemental assistance to a total support solution. Dedicated project managers/ SPOCs ensure we meet support requirements and budget estimates. Our Proactive / Preventive / Adaptive services will constantly improve the overall support cost by value additions and productivity improvement.
Benefits
- More than 15+ years of experience in managing the Database support with Oracle certified professional
- ITIL based process framework to manage production issues, Change management and Release Management
- Our SLAs can be tailored to meet your organization's individual needs
- Automated and checklist based operations
- Customer specific knowledge base to provide person independent services
Birlasoft has extensive experience planning and implementing database projects to meet your technical and business needs. Birlasoft's DBA experts integrate with customer’s internal team to understand the business processes and develop a practical solution best suited to achieve business goals. This include defining the architecture, configuring the environment, integrating with other applications to provide end to end support to implementation / development teams. Project support is provided based on customer requirement in dedicated or shared mode.
Birlasoft's remote Shared service DBA supports are the most effective, affordable solutions for database management challenges. With a team of DBA experts monitoring, maintaining and protecting the critical data of the company, our 24x7 remote DBA services provides unsurpassed support for critical database data stores
Benefits
- Pay per used model, best suited for any DBA requirements, be it Production support or Implementation/Project work
- Designated expert /SPOC for all planning and reporting work
Birlasoft database consulting services provide expertise and delivery flexibility. We make available DBA consulting engagements of any length or depth that is required, and deliver Oracle consulting, Oracle E-Business Suite (EBS) consulting with superior performance. We provide the most effective solution and avoid over-architected and expensive options. Our DBA consultants can suit all sorts of requirements like on-site, off-site, onshore or offshore delivery. We can handle several projects requested in parallel or sequentially. Assignments are tailored to suit the company's needs, milestones and expectations.
Typical Consulting Engagements Include
- Disaster recovery / BCP
- Database Assessments
- Upgrades and Migrations
- Database Development Projects
Birlasoft DBA team performs database upgrades across multiple database versions using various methods based on the business needs and available technical options. These upgrades are done by optimizing the upgrade cycle and production cutover time, with proper fallback plan. We provide service for any version, operating system and complexity, and have completed more than 1,000 upgrades in the past three years. Upgrade services include standard Oracle Database as well as E-business suit.
Birlasoft DBA team has performed the migration of E-business suite as well as standard databases for same operating system as well as cross platform. Developed the template and checklist to make this operation smooth, fast and right first time.
Birlasoft provides tuning services for both long-term proactive and immediate short-term needs. Short-term tuning may require tuning of statements, reports, jobs, backups or materialized views. Proactive tuning incorporates database utilization, license optimization, ETL loading, clustering, long running jobs. In any of these cases, Birlasoft's database tuning expertise can ensure that your database is optimized for performance and running smoothly.
Birlasoft Advantage
- Understanding of current applications and databases
- Knowledge of configuration and system settings
- Experience on Exa machines
- Readiness to ramp up quickly
- Demonstrated successfully in EDW and ERP programs
- Core team member of Teradata team from a DBA standpoint
Specialized service to check the system's health proactively before it runs in to unscheduled downtime. Based on extensive monitoring of environment with full load. Based on the analysis by experts future roadmap can be defined and advance action can be initiated for capacity planning.
Compliance Audit Reporting Tier 2 support customers can take advantage of database auditing that adheres to industry auditing best practices including those for PCI DSS, SOX, HIPAA, GLBA, and SSAE16/SAS70. RDX builds auditing controls that specifically monitor and report on all access to sensitive data.
Birlasoft Supplemental DBA services allow the customer to achieve a high level of support. Birlasoft provides a flexible team that can handle the growing needs of the company without having to hire costly full-time resources.
Benefits of Supplemental DBA Service
- Reduced DBA and Maintenance Costs
Leverage the expertise and availability of 100+ DBAs
- Better Utilization of Internal Resources
Redeploy skilled internal resources to more strategic, revenue-generating initiatives.
- Access to Technical Expertise Not Available In-House
Leverage the DBA expertise and skills you need without the costs and headaches of hiring in-house.
- Augment skills to get more coverage window
Get the additional support and coverage you need to ensure critical issues are addressed on a 24x7 basis.
Partnership
