Every customer, industry, business is different, and it is applicable to yours. No matter what the challenges are, Birlasoft Cloud CX Solution works seamlessly with other products that are vital to everyday functions. A packaged solution has been automated to collaborate with front end (CRM) and back end applications (ERP, PLM, MES, etc..) so that sales teams can spend less time on data entry, emails, follow-up to spend more time on selling. Start your cloud transformation with an out-of-the-box sales function using coexistence strategy.
CX Cloud-based applications offers:
Faster deployment leads to cost-effectiveness
No Hardware / installation / upgrades
Scalable automated solution reduces maintenance cost
Birlasoft Offering and Differentiators
Birlasoft, an Oracle Premier Partner, has a complete set of cloud offerings and solutions for packaged CX solution. Our CX offerings, combined with Birlasoft's proven expertise in cloud solutions, in-depth exposure to sales domain, and efficient global delivery model enable us to deliver a hassle-free CX Solution.
Solution Birlasoft Offering Birlasoft Differentiators
Quote for Configure to Order Solution Base Quoting Plan (Product Hub + CPQ + ICS Cloud) integrated with existing ERP Application
  • Solution accelerators to ensure rapid implementation
  • Packaged solution available for JDE & EBS customers
  • Pre-built documentations/trainings for faster realization and move to a steady state
Multichannel Quote to Order Solution The Omnichannel Plan (Commerce + Sales + CPQ + PH+ OM + ICS Cloud) integrated with existing ERP Application
  • Solution accelerators to ensure rapid implementation
  • Automated fulfill to order process flow from CX
CX Solution for JDE Manufacturing customers CX Plan (PH + CDM + CPQ + ICS Cloud) integrated with JDE
  • Pre-built templates to ensure rapid application deployment
  • Solution accelerators to ensure rapid implementation
  • Pre-built documentations/trainings for faster realization
Holistic Solution The Unified Plan All Modules
  • All the above-mentioned differentiators
  • Additionally, data flow chart explaining movement and function of varied data and functionalities in complete CX solution
Birlasoft Implementation Packages
Birlasoft offers different packages under CX Cloud, which are majorly categorized based on your business challenges. Here is the mapping of Birlasoft offering plans along with Oracle Offerings:
Solution Based Packages Sales Cloud Commerce Cloud CPQ Cloud CDM Cloud PH Cloud
Configure to Order      
Sales & Quote      
Ecommerce Portal    
Clean Customer Party Model        
Digitalize your customer experience with Oracle CDM Cloud
Digitalize your customer experience with Oracle CDM Cloud
Oracle Cloud Services
Oracle Cloud Services
Birlasoft CPQ, PH and CDM Cloud Solution for Oracle EBS
Birlasoft CPQ, PH and CDM Cloud Solution for Oracle EBS
Birlasoft CPQ Solution for JD Edwards
Birlasoft CPQ Solution for JD Edwards