Major Electrical and Utility Products Distributor Enhances Data Management with Oracle Product Hub and EDQP

  • Industry

    Electrical and Utility Product distribution

  • Products

    Diversified Portfolio in 3 Main Sectors

  • Revenue

    $7.7 Billion

  • Solution Footprint

    Oracle Product Hub and EDQP

Customer Overview

Major industrial product distributor in North America. The company provides a broad range of products and value-added service to professional customers in maintenance and repair, operations, infrastructure, power and specialty construction sectors.

Business Challenges
  • Organize the scattered product data across multiple systems, interfaces and teams
  • Improve Data quality due to duplicate/triplicate items and incomplete product records
  • Automate process and implement governance controls
  • Enable cross-selling and up-selling of items by overcoming system limitations
  • Encourage and empower Ecommerce initiative which is suffering due to incorrect description and not categorizing under correct taxonomy
Birlasoft's Solution
  • Birlasoft successfully implemented Oracle Product Hub and Data Quality
  • Implemented Global Product Taxonomy which includes 1000+ product categories
  • Provided Data Conversion/Migration of 600000 SKUs into product hub
  • Implemented Governance and business process (includes 10 processes)
  • Built integration between PDH , Ecommerce and ERP Systems
  • Improved search function for the sales persons in retail stores
  • Reduced response time to large quotes by around 80%
  • Helped to establish data Stewart team (for hiring, training and transferring knowledge)
  • Enabled seamless integration of supplier data into PDH
  • Helped to lay the foundation for E-commerce initiative