"In Birlasoft, we found a partner that understood our customer-experience-first approach, and how to fulfill our business goals. They brought the right digital consulting, customer engagement, and product development capabilities, and used design thinking and agile development coupled with accelerators to keep the project in line with plans" said Manoj Paul, President and Founder, Paul Global Benefits, Inc.
Paul Global Benefits, Inc. (PGB) is a US-based specialized, global employee benefits consulting firm. They provide innovative and impactful solutions to enhance the corporate employee benefit programs for clients and their employees around the world.
PGB, with 20 years of experience in employee benefits, wanted to –
PGB partnered with Birlasoft to develop BeneShark, its next-generation Online benefits and communication portal that manages benefits, compliance and more. We (Birlasoft) leveraged our digital consulting and design thinking led product development approach, to understand PGB’s and their customer’s needs.
The users of this portal are employees, employers and third-party brokers; hence, customer experience, and convenience and speed in completing intended tasks was a very critical element. BeneShark is an intuitive platform that has been built keeping in mind needs of all its users –
The BeneShark online dashboard, simplifies work related to benefits processes while reducing costs. It provides self-service capabilities and seamless integration between all parties involved. Beneshark currently manages employee benefits for 20,000 plus members, and premiums in excess of $80m. As a benefits marketplace, BeneShark offers pre-built templates and is fully integrated with products from industry leading ancillary carriers.
Our team of experts implemented a new and highly scalable solution using based on Microsoft Azure enabling the following features:
The technology stack used for the Solution includes: