Are you encountering these challenges?
- Are you feeling delay in getting support from your Service Desk?
- Are your tickets not getting resolved on time with expected outcomes?
- Is your infrastructure at risk for not being complaint with the latest patches?
- Is your employee on-boarding and off-boarding not hassle free?
At Birlasoft, we understand these challenges and have right expertise and partnerships to address these challenges and more. Our automation solutions will significantly enhance your productivity and transform the user experience. Whatever is the size of your business, by identifying the right set of tools and technologies we have a solution to achieve your goals. The AutomateX solution is an integral part of our Sigma platform.
Outcomes delivered
AutomateX solutions
We leverage multiple automation techniques to deliver tailored automation solution for your specific requirements cutting across IT operations and Workplace support requirements.
Agentic automation
Agentic automation is an advanced form of automation that enables AI-powered software agents to operate autonomously, making decisions and executing tasks without human intervention. These agents leverage large language models (LLMs), generative AI, and large action models (LAMs) to perceive their environment, reason about it, and take action to achieve
specific goals.
specific goals.
Value delivered:-
- 50% Support Cost Savings
- 75% Auto-Resolution Rate
- 85% Improved customer satisfaction
Our Partners
We also have expertise working on tools such as Terraform, Ansible, GitLab, PowerShell, Python, Visual Studio Code etc.
To know more about Birlasoft's AutomateX Services, please contact us