The client currently manages its day to day operations through several stand-alone business applications with limited flexibility and scalability and many spreadsheets and manual processes. Due to the lack of integration across these applications, the client is not able to get end to end visibility to their operations. In addition, the current application design is not scalable to effectively enable and support its projected growth and expansion.
The client intends to implement a modern, scalable, cloud-based top tier ERP solution to track their day to day business activities. The ERP solution will provide the platform to implement best practice business processes executed in tight collaboration with their many business partners including:
- Global governmental regulatory bodies
- Large pharmaceutical company R&D and commercialization partners
- Contract manufacturers
- Third-party logistics providers
As part of this partnership, Birlasoft will help & support the client in its digital transformation using Oracle Cloud ERP Applications.
During the sales cycle, which progressed over four months, Birlasoft demonstrated its deep knowledge of both the Oracle Cloud ERP solution and of the highly regulated biopharmaceutical industry segment. Birlasoft demonstrated commitment to delivering exceptional customer experience with consistent and timely follow-up on all requests and a pragmatic approach to its recommendations on how to approach their business transformation. In the end, it was this demonstration of commitment to the customer and the exceptionally deep and broad functional capabilities of the Oracle Cloud ERP solution that sat high on the list of reasons why Birlasoft was selected as a partner.
Using its proven implementation methodology, Birlasoft will collaborate with the client in transforming a wide cross section of business processes with the first phase planned to go live in about 6 months from project kickoff. Two subsequent phases covering the remainder of the business processes will roll out over the following year. In addition to business consulting, PMO and implementation, Birlasoft will be providing ongoing application maintenance and will provide operational qualification (OQ) and performance qualification (PQ) validation testing as a service for the Oracle Cloud ERP with its Oracle Customer Update Safe Testing (OCUST) service.
Birlasoft will lead the client in its journey to implementing modern best practice business processes through implementation according to a proven methodology. Key outcomes will include:
- Establishing the right commercialization and distribution infrastructure
- Standardizing operational, financial, project management information systems
- Delivering targeted reporting and analytics to deliver powerful business insights
- Enabling efficient research & development toward regulatory approval for its products