Migrating all instances of Quality Management System to Oracle Cloud Infrastructure drives cost reductions, performance enhancements, reliability, and quality process outcomes.
Quality Management Systems (QMS) are a crucial application in the enterprise technology stack of businesses operating in the manufacturing industry. They enable organizations to adhere to industry regulations, maintain optimal processes, and track and manage the quality of products they deliver. QMS applications are all the more important for businesses delivering complex and mission-critical products like engines and power generation systems. However, hosting QMS solutions on on-prem infrastructure can pose significant scalability, agility, and other limitations on desired quality control outcomes.
Our client, a global leader in sustainable power solutions with operations spanning multiple continents, needed to migrate their QMS application to Oracle Cloud Infrastructure (OCI) to overcome these limitations of hosting their QMS on on-premise infrastructure. They manufacture mission-critical products like engines and power generation systems and deliver innovative, tailored solutions to their customers. The objectives were to achieve cost optimization, enhanced data security, improved business agility, and higher customer satisfaction through the migration.
The client engaged Birlasoft to help them make this transition. They expected us to guide them through the transformation process, facilitating a seamless migration of the entire QMS deployment to Oracle Cloud with zero disruption to existing operations. Birlasoft deployed its team of certified resources to lead the migration process, driving significant cost reductions, performance enhancements, infrastructure resource utilization, and quality process outcomes through the engagement.
Read the details of this engagement below.
The Challenge
The QMS application deployed on on-prem infrastructure was becoming expensive, and posing significant scalability and performance limitations for our client. In such situations, critical enterprise technology solutions become an operational bottleneck that impedes top-line growth, while undermining the outcomes of the processes it orchestrates.
Here are some of the key challenges that our client was facing from its on-prem QMS deployment:
  • Scalability and performance limitations: The on-premise infrastructure made it difficult to scale quality management processes while maintaining optimal system performance. As the business grew, the existing deployment struggled to handle increased workloads and the implementation became difficult to manage.
  • High costs and resource demands: Maintaining and managing the on-premise infrastructure underpinning the QMS incurred high costs and required extensive resources. This included hardware maintenance, software updates, and personnel costs.
  • Complex migration requirements: The client wanted to ensure a seamless migration process with minimal disruption to business operations. The migration needed to maintain data integrity and ensure that application performance was not compromised.
  • Migrating production instances: Migrating the production instances to OCI required meticulous planning and execution to mitigate risks and ensure a successful deployment without impacting critical business processes.
To overcome these challenges, the client engaged Birlasoft to migrate its QMS to OCI.
The Solution
Migrating mission-critical systems like QMS applications to OCI comes with some strategic advantages. These include:
  • Cost optimization: Migrating to OCI reduces infrastructure costs, leading to improved resource utilization and operational efficiency, ultimately driving cost savings for the business.
  • Enhanced data security: OCI offers advanced security features that ensure better protection of sensitive data, mitigating potential security risks and enhancing the security posture.
  • Improved business agility: OCI enables flexibility and agility in responding to changing business requirements, which allows for faster innovation and adaptation to market dynamics.
  • Enhanced user experience: An optimal deployment can enhance the performance of the hosted application, which enables seamless user experience.
These were the key rationales that prompted the migration of the QMS to OCI. In the case of our client, the migration would enable them to achieve better quality outcomes, scale quality processes effortlessly, and deliver higher quality products to the customers.
Birlasoft has led numerous transformation initiatives in the manufacturing sector involving the migration of critical applications. Drawing on this experience, Birlasoft aligned the right teams to lead the QMS migration. Here are the key steps that were involved in the process.
#1. Migration assessment and strategy
Birlasoft teams conducted a detailed assessment to understand migration requirements and objectives. To this end, Birlasoft teams collaborated with the client to understand their current infrastructure, performance bottlenecks, and future scalability needs. This informed the development of a migration strategy that addressed the specific challenges our client was facing and ensured the alignment of the transformation to the client's business goals.
#2. Setting up the Oracle Cloud environment
Based on the application requirements and workloads, Birlasoft collaborated with client to establish Oracle Cloud Infrastructure environments for load testing, development, staging, and production instances. Our teams helped to configure and test each environment meticulously, to meet the specific requirements of the QMS application to ensure an optimal post-migration performance.
#3. Data migration and testing
Our teams helped in the execution of well-prioritized, systematic migration process to transfer all the data and workloads from the on-premise setup to OCI. We conducted exhaustive testing and validation checks to ensure data integrity and consistent functionality of the QMS application in the new environment. These tests included functional testing, performance testing, and security testing.
#4. Post-migration go-live support
Following the migration, Birlasoft facilitated a smooth transition to the OCI production instances of the QMS application. Our teams provided intensive support during the go-live phase to address any issues that were faced by users and conducted ongoing optimization to ensure the application ran efficiently in the new cloud environment.
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The Impact
The migration of the QMS to OCI brought key strategic and operational benefits to the client. Here are a few of them:
  • Scalability: The migration to OCI significantly enhanced the scalability of the QMS application. The new cloud environment can be easily scaled to handle increased workloads, allowing the client to accommodate business growth effectively.
  • Reliability: OCI offers greater infrastructure-level reliability than the on-premise setup, which ensures minimal downtime and improved application availability. This boosts productivity and reduces business disruptions.
  • Performance: With a well-strategized migration, Birlasoft significantly enhanced the performance of the QMS application. This resulted in faster response times and better overall system health.
  • Cost savings: The migration to OCI resulted in substantial cost savings in the form of lower infrastructure costs, improved resource utilization, and increased operational efficiency.
  • Security: OCI's advanced security features like encryption, identity, and access management, and regular security updates ensured better protection of sensitive data and workloads.
  • Agility: The migration enabled greater flexibility and agility in responding to changing business requirements. The client can now rapidly scale resources up or down based on demand, allowing for faster innovation and adaptation to market dynamics.
  • CSAT: Optimized performance and reliability of the QMS application enabled the client to deliver a seamless experience to its users. This increased the CSAT and quality process outcomes.
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