Customer Overview
The customer is a Europe based global leader in batteries with products for automotive and industrial segments.
Business Challenges
Customer wanted to migrate from Google Workspace to Office 365 for 3000+ users. Around 100 TB of user data and 10 TB of shared drive data was to be migrated. The customer had no prior experience with Microsoft technologies and wanted cross platform collaboration to be established. It was also to be a Multi-lingual migration.
Birlasoft Solution
Birlasoft worked out a big bang strategy approach for Migration in conjunction with the customer and this was inclusive of multiple pre-migration cycles. Helped Customer build vision and onboarding within the Adoption framework and ran “Train-the Trainer” programs for Early Adopters. Leveraged industry standard tools for executing mail and data migration. Multi-lingual Service desk readiness was ensured for post-migration support.
Value Delivered
- The migration had 99.98% success rate.
- Enabled 700 suspended users' data migration (13TB) through innovative strategies.
- “Train-the-Trainer” programs enabled proactive knowledge dissemination leading to minimal impact due to the change.
