Low level of employee engagement
Over the years, different divisions had been hosting applications/sites on multiple SharePoint on-premise environments, which led to challenges in maintaining uniformity across the company. The lack of uniformity meant employees worked in silos and had little to no engagement between different divisions and departments.
Difficulties in collaborating with team members
There are pitfalls in governance and collaboration due to the absence of true collaboration sites to manage and share knowledge and information, essential data, and team members' details. This problem was exacerbated by customization complexity, which heavily compromised user experience, creating hurdles even in matters as simple as getting approvals or document sharing.
Breaking down silos between the departments and maximizing productivity
Each department and division used applications specific to their environments. It led to disparate architectures, creating bottlenecks in accessing information from different departments and crowding the applications with redundant data. In addition, this meant that processes were plagued by manual interventions, hampering departments' productivity.