Oracle's cloud-based Warehouse & Transportation brings significant agility and resilience to logistics & warehousing operations.
Today’s modern dynamic supply chains pose unique challenges to logistics service providers. This includes creating an agile and coherent logistics system covering various components of SCM. With multiple systems to manage these activities, logistics service providers often become less agile and face issues due to the lack of a single source of truth.
With 1B USD, A Middle East-based global logistics solutions leader employs 5000+ associates across more than 25 countries. Before our engagement, the client was running a complete contract logistics process with a 10-year-old legacy system in multiple operational systems working in silos. This led to a disjointed customer experience and little to no internal or external collaboration. The application was not scalable and configured with complex customizations and redundant architecture—all of this cost significant person-hours, time, and money to maintain.
In search of agility and operational resilience powered by nimble and robust IT solutions, the organization undertook a digital transformation initiative. As part of this initiative, it engaged Birlasoft to help them achieve their business outcomes. We helped the client implement Oracle’s OTM & WMS Cloud solution.
Birlasoft’s comprehensive Contract Logistics solution – which covers complete transportation and warehouse logistics activities – enabled this global logistics service provider to become more agile, smart, and quick.
Post implementation, the client could handle complex processes involving multiple iterations and stakeholders with simple out-of-the-box configurations and rules. In contrast, integrated Business Intelligence (BI) analytics and dashboard reports kept the teams up to date on productivity levels and the state of business operations in real-time.