Advanced digital capabilities in Infor ERP
ERP success is embedded in the technical blueprint of the Infor ecosystem
Infor ERP is built as a fully integrated, AI-powered ecosystem that goes beyond traditional transaction-based systems. At the heart of this ecosystem is Infor Operating Services (OS) — a digital platform that unifies applications, analytics, and automation under a single, intelligent framework.
Realizing the advantages of an Industrial Data Fabric with Infor OS
Infor OS enables seamless integration across enterprise applications, ensuring data flows securely and efficiently between various business units. The industry AI capabilities embedded within the platform use predictive, prescriptive, and generative AI to optimize workflows and enhance operational intelligence. The low-code/no-code application development environment also empowers businesses to build and deploy solutions tailored to their unique needs rapidly.
Built-in alignment with Industrial Data Fabric architectural recommendations of key advisory groups, Infor OS helps businesses gain a unified namespace for managing master data, real-time insights, and automation.2 These equip the enterprise for a connected and agile future state founded on real-time visibility, hyperautomation, and data-driven decision-making.
Driving intelligence in business flows: Contextualized AI for each industry
Modern enterprises require AI that understands the nuances of their industry-specific challenges, workflows, and operational demands—not just generic intelligence. Infor delivers precisely this through its industry-specialized AI capabilities, seamlessly embedded within business applications to drive intelligent automation and data-driven decision-making.
Infor Industry AI: Purpose-built intelligence for operational excellence
Infor Industry AI is designed to enhance industry-specific processes by directly integrating predictive analytics, machine learning (ML), and deep learning models into enterprise applications. In manufacturing, for example, AI-driven predictive maintenance minimizes downtime by analyzing IoT sensor data to detect potential equipment failures before they occur. In healthcare, AI-assisted patient flow optimization ensures optimal resource allocation, reducing hospitals bottlenecks.
Augmented Intelligence Service: Transforming raw data into actionable insights
The Infor Augmented Intelligence Service combines advanced AI, ML, and industry-specific data models to refine decision-making. Retailers can leverage AI-powered demand forecasting models that analyze historical sales data, weather patterns, and market trends to optimize inventory levels and reduce stockouts. In supply chain management, AI-driven risk assessment models evaluate supplier performance and geopolitical risks, enabling enterprises to build more resilient supply networks.
GenAI Embedded Experiences: AI working within the flow of business
Infor’s GenAI capabilities are deeply embedded within ERP, HCM, and SCM applications, allowing users to interact with AI seamlessly. GenAI automates vendor contract analysis in procurement, extracting key terms and compliance risks. In finance, it can generate intelligent financial insights, flag anomalies in expense patterns, and recommend corrective actions.
GenAI Assistant: The AI copilot for enterprise productivity
As an intuitive AI copilot, the GenAI Assistant enables users to interact with nearly every enterprise system through natural language processing (NLP). For HR teams, it accelerates talent acquisition by summarizing resumes and matching candidates to job descriptions. Customer service streamlines response times by generating real-time, context-aware responses.
