Sales: To close more deals than the competition, you need the right sales software. SAP cloud software for sales provides intelligent tools and insights to help you improve all of your sales activities, grow revenue, win over more customers whilst boosting customer satisfaction by seamlessly managing sales orders and contracts.
- CRM and support for presales, service order management, and customer interactions
- One system for reduced data redundancy, leaner processes, and fewer business documents
- Real-time inventory info for advanced available-to-promise order commitment dates
- End-to-end process for selling solution packages, offered in a single quote and invoice
Service: How do you retain customers for life? By providing a seamless, personalised after-sales experience that anticipates and meets needs on any channel. Earn customer loyalty with quick resolution times and gather feedback with customer service capabilities in SAP Cloud.
- End-to-end commercial service management, from fulfillment to billing and finance
- A single platform for planning and managing technical services
- Broad visibility across service operations with data tracking, visualisation, and interaction
- Holistic analytics across your entire portfolio of services
- Unify service agreements, pricing, and entitlements in a single repository – and trigger billing automatically