Sales: Win over Competition
Improve Sales with intelligent tools and insights. Grow revenue, win over more customers whilst boosting customer satisfaction by seamlessly managing sales orders and contracts.
- Implement CRM and support for presales, service order management, and customer interactions.
- Access one system for reduced data redundancy, leaner processes, and fewer business documents.
- View real-time inventory info for advanced available-to-promise order commitment dates.
- Enable end-to-end process for selling solution packages, offered in a single quote and invoice.
Service:Loyal Customer and Enhanced CX
Retain customers for life by providing a seamless, personalized after-sales experience that anticipates and meets needs on any channel. Drive customer loyalty with quick resolution times and gather feedback with customer service capabilities.
- Enable end-to-end commercial service management, from fulfillment to billing and finance.
- Implement a single platform for planning and managing technical services.
- Gain broad visibility across service operations with data tracking, visualization, and interaction
- Access holistic analytics across your entire portfolio of services
- Unify service agreements, pricing, and entitlements in a single repository – and trigger billing automatically