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Field Service Management Solution
Seamless field services operation, data driven & IoT enabled workflows with Industry 4.0 capabilities
 
Is your field service operation industry 4.0 compliant?
Is Cost Reduction & Efficient Task Completion your area of concern?
Automate processes to achieve predictive operational excellence, using data insights & connected experiences
Is boosting First-Time Fix Rates becoming a challenge for you?
Integrate Field Service Management Solution as an aftermarket strategy into your business model
Signs that show you need a better
Field Service Management Solution
Improve Workforce Productivity & Safety
Drowning in paperwork
Struggling to find the files you need
Improve Workforce Productivity & Safety
Substandard first-time fixed ratio
Struggling with deadlines & delays
Improve Workforce Productivity & Safety
Lacking Critical Information
Short of Customer Feedback
Improve Workforce Productivity & Safety
Rising Cost
Poor utilization of resources, technicians & assets
Improve Workforce Productivity & Safety
Incorrect Job Assignment
Unsure if Right Technician is assigned to the Right Job
Improve Workforce Productivity & Safety
Low Productivity
Obsolete System, Complaints & Irregular Invoicing
Digitally transform your field service operations with
bFSM D365 - Field Service Management Solution
bFSM D365 Capabilities
Work Management
Work Management
Resource optimization
Resource optimization and Scheduling
Contact Management
Contact Management
Proactive Maintainance
Proactive Maintainance
IoT Enabled
IoT Enabled
Remote Assistance
Remote Assistance
Enable proactive monitoring, powered by IoT data streams
Improve technician experience and maximize FTFR
Inventory & consumption-aware triggers
Gain access to possible cause of asset failure
Plans the most efficient routes to sites in the field
Gain visibility into field operations, with auto sync mechanisms
Automate performance reporting with dashboards
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Create Safer, More Efficient & Reliable Operations
Our Dynamics 365 powered field service management solution acts as the interface between your enterprise technology, your field force, yourback-office workforce and each action point on the field. 
 
It helps you minimize machine failures & turn your field operations into a profitable value proposition for all stakeholders