Customer relationship management technologies enable businesses to drive better sales and relationships.

Our CRM Solutions are dominated by Salesforce Technology, Microsoft and Siebel Technology.

  • Sales Cloud
  • Service Cloud
  • Community Cloud
  • CPQ Cloud
  • Analytics Cloud
  • Pardot
  • Siebel
  • Microsoft

Service Offerings

CRM is a critical step for sales for all organizations. Birlasoft’s experience and capability enables marketplace best practices implementation

across verticals via its comprehensive portfolio of Advisory, Implementation and Support services.

Advisory Service Software Applications


A strategic initiative is further enhanced in its delivery and impact when assisted by experienced minds. Our services drive value across refining strategic vision, designing IT Architecture, and optimizing existing systems and processes.


Our Advisory portfolio  provides objective assessment and advice, increased return on effort and investment, operational and strategic alignment, long-term viability, business transformation best practice

capabilities / services


Strong partnership is a cornerstone to solving complex business problems. Birlasoft's platinum consulting partnership with

SFDC and remarkable partnership with Siebel is helping it build great solutions to create larger business impact.

Lens™ Health & Audit ServiceLens™ Health & Audit Service

Industry verticals

Customer centricity is the new adage. Birlasoft's CRM partnerships and solutions are helping clients across verticals

in managing relationships with their customers at various points in the customer journey.


Seamless Integration! Excellent Partner!

My company was, and is, so pleased with the service and experience of the EnablePath team. We were new to Salesforce and EnablePath was there to hold our hand through the entire implementation process. Their efforts have helped us streamline our business so efficiently we have cut our sales meeting times in half, allowing us to spend more time selling our products and less time working on reports for our executives. We highly recommend using EnablePath for your Salesforce projects - they are the BEST, bar none!

Team built for Success!

Moving from a different CRM system to would have been extremely daunting process without the EnablePath team. With their knowledgeable and professional team, our company was able to fully implement under an extremely tight timeline. From defining business processes to training guidelines, EP continued to surpass our expectations. We will definitely choose EP for any Solutions Management needs in the future!