ICTS@Birlasoft | Enabling you to Innovate, Transform and Excel
Commitment to technology innovation is the DNA of future-ready, dynamic organizations. Robust and adaptive IT processes, in conjunction with seamless implementations are invariably redefining organizational competencies and driving customer success across diverse industries and geographies. Birlasoft's Infrastructure and Cloud Technology Services constantly creates innovative, business- centric solutions to drive the inflexion point where the costs are going down and user experience is getting enriched across the organization.
ICTS's demonstrated capabilities in implementing strategic and transformational solutions in areas of Workspace Automation, Cyber Security and Cloud adoption, have time and again translated into business success for wide array of elite clients from across the world. Additionally, ICTS is also working with global customers is to develop innovative use cases across emerging technologies, including AIML, DevOps, OT Infrastructure and many more..
An analytics- enabled, state-of-the-art platform, called 'iSight', runs as a Unified IT Management Experience Platform enabling automation, management and transformation across the veins of the clients' IT Infrastructure framework.
Globally, we engage with a rich and diverse set of partners to constantly co-innovate to devise customizable solutions for business-aligned IT systems for our clients. Our stellar partners include various next-gen technology service providers and some of the coolest technology evangelists from across the globe.
Excellent reviews and enriching engagements with long-standing clients stand testimony to Birlasoft's widely recognized competencies in Infrastructure and Cloud Technology Services.
Services
  • Digital Workplace Services
  • Hybrid Cloud Technology Services
  • Cyber Security & Network Services
  • Agile Application Services
  • 'iSight' platform services
  • Integrated Run- Applications and Digital Operations
Solutions
ims-solutions
iSight
iSight is Birlasoft's automation based, enterprise-wide Integrated IT Infrastructure Management platform designed to enhance user experience, optimize costs and enable effective management of IT Operations across the IT services ecosystem of an organization. An analytics driven, intelligent framework, iSight provides to its clients, a Unified IT Management Experience, thus empowering clients to seamlessly manage complex IT integrations, automate processes and operations as well as monitor performances around numerous emerging technologies, including Hybrid Datacenters, Cloud and End user Automation.
With numerous Service Management Automation features, including self-service portals, remote assistance, user surveys, proactive and self-healing systems, Cobot-enabled services and compliance diagnosis and remediation, iSight helps achieve critical SLAs and aids in optimizing resource utilization across the spectrum of IT Infrastructure of the organization.
For latest cloud technologies, iSight provisions seamless cloud adoption, orchestration, cloud migration, cloud operations for both private and public cloud. iSight platform is integrate and enabled for setting up DevOps automation aiding contiguous integration and delivery process.
Importantly, with real-time, consolidated views designated for different management levels, i.e CXOs, operations and admin views, iSight facilitates CXOs to do intelligent decision making by giving forensic view across various levels.
  • IT Operations Management
  • End User Management
  • Cloud Management Platform
  • IT Service Management
Schedule a demo today.
Partnerships 
Resources
Application migration to cloud for a leading OEM

A US-based OEM chooses Birlasoft’s ICTS for application migration and management on Amazon Web Services (AWS)

End-to-end IT operations & IT services management across ...

Birlasoft partners a leading cement manufacturer for end-to-end IT operations & IT services management across India

Infrastructure Management support for Pan India locations ...

Birlasoft partners a retail giant for managing IT Infrastructure across the client's pan India locations.

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