Infrastructure Management Services
Most organizations today, irrespective of industry, are entirely dependent on their IT infrastructure to ensure smooth business operation. Achieving maximum uptime of IT infrastructure leads to uninterrupted operations, which in turn results in credible revenue profits for the organization. Due to advancements in Internet and Communication technologies, more than 85% IT infrastructure components, spread across the globe, can be managed remotely, while the remaining 15% require onsite support.
Offering customers with the chance to optimize their IT infrastructure,
Birlasoft provides organizations with Infrastructure Management
services, which offer cost effective operations 24 x 7, to
support the global time zones for the client's business.
CLIENT CHALLENGES
- Consistent and efficient monitoring of IT assets
- Managing diverse IT environments and minimal business
impact
- Lack of trained people
- Ever growing number of tickets and impact on availability
WHAT BIRLASOFT OFFERS
Organizations are looking for Remote Infrastructure
management, mainly due to its significant benefits such as easy
management, efficiency and security, with regard to business
critical IT infrastructure. Birlasoft offers clients with comprehensive
Infrastructure Management services, which provide 24x7x365 remote
monitoring and management of IT backbone components, across
the following components.
- Managed IT Operations Services
- Monitoring services - Server, Network, Applications
- Asset Management
- Vendor Management
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- Managed Network Services
- Network and WAN Links
- Security Management
- Communication Management
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- Managed Datacenter Services
- Server Management
- Storage Management
- Database Management
- Messaging Management
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- Managed Network Services
- Server Management
- Storage Management
- Database Management
- Messaging Management
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- IT Service Desk Support
- End-User Support
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- Application Management Services
- Enterprise applications
- Middleware Support
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THE BIRLASOFT ADVANTAGE
- Improved IT infrastructure uptime and productivity
- Simplified operations management, facilitating focus
on core competencies
- Enhanced ability to adopt new technology
- Transparency and control
- Better Return On IT Investment (ROI)
- Scalability on the fly, allowing upgrade or downgrade
according to the requirements and avoidance of fixed overhead
costs
- Access to domain expertise and 24x7x365 availability
- Industry best practices & quality
- Attain cost efficiency by driving down IT infrastructure
cost by as much as 40%
- Proactive problem identification and preemptive problem
resolution
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Infrastructure
Management Services
