Birlasoft (India) Ltd., an SAP services partner and a member of the Extended Business program, today announced that it has received accreditation for a global partner quality program for the second year in a row by SAP (NYSE: SAP). The certificate for 2015 was awarded by the SAP® Partner Service Delivery organization for Birlasoft’s continued demonstration of clear quality standards and processes and in recognition of quality, risk and project management framework improvements in alignment with quality principles from SAP.
Birlasoft is closely aligned to the key principles of quality that SAP believes to be fundamental to the success of every implementation, designed to deliver high-quality software and support while providing the right processes, tools and services to drive successful projects and delivery.
Businesses today are continually challenged to manage risk in increasingly complex projects. As a certified member of the partner quality program, Birlasoft will be able to help SAP customers avoid escalations, maintain profits, reduce profit dilution and improve successful delivery through the program lifecycle. In addition, the program offers a quality approach for sales processes and delivery methodologies through access to enhanced SAP channel quality templates and processes. With a distinct focus on quality deliverables, the accreditation also helps partners improve the success of bids by providing a sales differentiator from other partners through quality wording and information as well as risk mitigation activities.
Commenting on the accreditation Dharmender Kapoor, COO, Birlasoft said, “It is a pleasure to achieve recurring recognition from SAP as a partner aligned with SAP’s quality principles. The Birlasoft team of experienced and skilled subject matter experts proactively aligns technology services and solution capabilities with our customers’ business goals. This re-accreditation reinforces our resolve to deliver tangible value to our customers.”
“Birlasoft focuses on delivering optimized business gains to our customers with smooth implementations that deliver anticipated benefits and help customers avoid delays and surprises,” said Tanuj Singh, Head, Global Marketing & Alliances, Birlasoft. “We are determined, as an SAP services partner, to continue achieving higher levels of excellence in delivery through the measurable and consistent application of SAP’s quality standards. This successive accreditation is definite testimony to our commitment.”
The annual partner quality plan and quarterly quality reviews form the basis for the global partner quality program by providing a way to monitor joint performance and measure success. Partners are required to submit an annual quality plan to showcase how they will improve quality in their own organization during the year. In addition, the quarterly quality review enables joint risk monitoring via open bilateral communication as well as identifying and preventing issues.
Birlasoft is part of the $1.6 billion USD CK Birla Group and serves industry verticals that include manufacturing, banking and financial services, insurance, media and healthcare. Over 4,000 IT professionals at Birlasoft drive business transformation for customers across enterprise application services, managed IT services and specialized IT services like analytics, mobility and cloud solutions. Birlasoft has a strong presence in the U.S., the E.U., APAC and IMEA markets, supported by multi-shore delivery capabilities. With strong domain and industry knowledge developed over 20 years, Birlasoft has built lasting partnerships with Fortune 500 clients who trust us in delivering customer and business value. Know more at www.birlasoft.com.
The CK Birla Group is a US$1.6 billion diversified conglomerate that has over the years developed a strong footprint in manufacturing, engineering, technology, hospitals and education. With over 20,000 employees, 30 manufacturing facilities and a customer base that includes some of the world’s best known companies, the CK Birla Group’s businesses are present across five continents. The Group’s Companies in sectors of Technology and Automotive are: AVTEC, Birlasoft, GMMCO, NEI and Neosym. These companies are leaders in manufacturing products for the automotive and related industries globally. The Groups’ manufacturing capability is further strengthened through its Home and Building solutions companies: HIL, Orient Cement, Orient Electric and Orient Paper. These companies manufacture everyday usage products like paper, fans, kitchen and home appliances, building materials like cement, low weight blocks and panels, pipes and fibre roofing sheets. The CK Birla Group has two hospitals in Kolkata: CMRI, a multi-specialty hospital with and BM Birla Heart Research Centre: the first NABH accredited research and treatment centre for heart disease. The CK Birla Group has presence in the Education sector through Birla Institute of Technology, Mesra at Ranchi and Modern High School for Girls, Kolkata and Rukmani Birla Modern High School, Jaipur. The CK Birla Group is deeply committed to creating sustainable positive impact. It allocates significant resources to philanthropic initiatives; including those in Science and Technology, Art and Culture, and heritage preservation. The Group also works to improve the livelihoods of rural and underprivileged communities. For more information, please visit us at: www.ckbirlagroup.com.
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