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| Typical Use of Plumtree Portals |
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 Knowledge Management |
| Employee Self-Service and Manager Self-Service |
| Unified Search and Central Repository |
| Integration with Enterprise Systems |
| Enhanced Collaboration within an Organization |
| Giving Organization the Necessary Edge in the Marketplace |
| Extranet Collaboration Between the Company and its Dealers, Buyers, Suppliers, Customers |
| Executive Dashboards |
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| Top |
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| Birlasoft’s Plumtree Service Offerings |
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| Full Lifecycle Implementation |
| Shared Services – Helpdesk & Support |
| Upgrades vPortal Analytics |
| Portal Administration |
| Automated QA Testing of Portal implementations |
| Top |
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| Full Lifecycle Implementation |
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| Birlasoft has technical knowledge and adequate resources to implement end-to-end portal solutions comprising of: |
| Corporate Portal |
| Collaboration Server |
| Content Server |
| Search Server |
| Web Services Integration |
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| Top |
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| Shared Services – Helpdesk & Support |
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| Birlasoft has ready infrastructure, available resources and adequate experience to provide: |
| Offshore-Onsite Helpdesk |
| Offshore-Onsite Maintenance and Support Center |
| SLA-Based Support Model |
| Top |
| Version Upgrade |
| Design Changes |
| Link Building |
| Customization |
| Top |
| Access Control |
| Roles |
| User Administration |
| Portlet Management |
| Integration with other systems |
| Network Security |
| Top |
| End-to-End Solution Deployment |
| Version Upgrade |
| Portal UI Customization |
| Developing Portlets and Integrating Web Services |
| Portal Administration and Helpdesk Support |
| Top |
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| Plumtree Partnership and Joint Events |
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| Mature Processes |
| Extensive Experience in Executing Plumtree Portal-Based Projects |
| Dedicated Resources |
| Strong Partnership with Plumtree |
| Offshore Leverage |
| Top |
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