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| Typical Use of Plumtree Portals |
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Knowledge Management |
Employee Self-Service and Manager Self-Service |
Unified Search and Central Repository |
Integration with Enterprise Systems |
Enhanced Collaboration within an Organization |
Giving Organization the Necessary Edge in the Marketplace |
Extranet Collaboration Between the Company and its Dealers, Buyers, Suppliers, Customers |
Executive Dashboards |
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| Birlasoft’s Plumtree Service Offerings |
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Full Lifecycle Implementation |
Shared Services – Helpdesk & Support |
Upgrades vPortal Analytics |
Portal Administration |
Automated QA Testing of Portal implementations |
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| Full Lifecycle Implementation |
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| Birlasoft has technical knowledge and adequate resources to implement end-to-end portal solutions comprising of: |
Corporate Portal |
Collaboration Server |
Content Server |
Search Server |
Web Services Integration |
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| Shared Services – Helpdesk & Support |
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| Birlasoft has ready infrastructure, available resources and adequate experience to provide: |
Offshore-Onsite Helpdesk |
Offshore-Onsite Maintenance and Support Center |
SLA-Based Support Model |
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Version Upgrade |
Design Changes |
Link Building |
Customization |
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Access Control |
Roles |
User Administration |
Portlet Management |
Integration with other systems |
Network Security |
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End-to-End Solution Deployment |
Version Upgrade |
Portal UI Customization |
Developing Portlets and Integrating Web Services |
Portal Administration and Helpdesk Support |
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| Plumtree Partnership and Joint Events |
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Mature Processes |
Extensive Experience in Executing Plumtree Portal-Based Projects |
Dedicated Resources |
Strong Partnership with Plumtree |
Offshore Leverage |
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