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Birlasoft offers end-to-end services around Mercury ITG (IT Governance) Center, including:
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ITG consulting
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Business and systems analysis
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Solution design
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Implementation
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Building external interfaces to third-party applications
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Building external interfaces to third-party applications
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Maintenance
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Production support
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Infrastructure management
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consultants and over 500+ years of ITG experience, Birlasoft is today uniquely positioned to maximize the value from your IT Governance implementation.
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Birlasoft's IT Governance Center of Excellence (CoE) was setup in 2003 with a vision to build IT Governance expertise and process consulting as a core competency within Birlasoft, in order to provide world-class IT Governance solutions and services. The biggest asset of the CoE is the core team that comprises of IT process experts. The team brings along with them vast experience in IT process consultancy, Business Process Improvement (BPI), best quality practices and frameworks including ISO, ITIL, COBIT, CMMI and Six Sigma.. This enables us to provide our customers with an integrated solution of quality best practices and IT Governance expertise.
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The CoE shares knowledge and best practices across these projects and helps develop common objects and reusable components. We also leverage our core competencies across projects by using specialists that otherwise cannot be afforded by a single project.
We also bring a variety of expertise at project execution level including:
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Well-defined requirements gathering process and templates for fast workflow implementation.
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Well-defined process for in-built collection of metrics.
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Mercury ITG knowledge bank - Q&A, known issues/shortcomings, failure mode effect analysis, reusable components, etc.
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Best-practice sharing across workflows and clients.
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Experience in Mercury ITG administration, optimization, and troubleshooting.
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Expert knowledge of Mercury ITG architecture and data model.
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Birlasoft's Value Proposition
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Clients: We have successfully completed over 50 IT Governance engagements with Fortune 1000 companies including a Fortune 10 conglomerate, a large US insurance company, college loans company in US, software product company in US, and a professional services company in Australia.
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Resource Strength: We have over 125 functional and technical consultants with experience in all Mercury ITG Center Modules including demand management, portfolio management, project management, program management, time management, resource management, financial management, change management and various ERP accelerators.
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Mercury Partnership: We are Gold Alliance partner of Mercury. Our very special nature of partnership with Mercury enables us to provide our customers with best in class solution and services.
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IT Governance Center of Excellence: We have the world's largest implementation team offering IT Governance and Process Consulting services to customers.
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IT Process Consulting: Our process consultants provide CMMI, Six Sigma and ITIL consulting to enable clients to maximize value from ITG implementation.
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Training Services: Internal training capabilities, Mercury certified ITG trainers.
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Integration Services: Our experience of integrating Mercury's IT Governance with other systems (PeopleSoft, SAP, Crystal Reports, SLA tools, VSS, etc).
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| Highlights |
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More than 125 technical and functional consultants. |
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More than 50 implementations. |
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500+ years of experience. |
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End-to-end ITG services and process consulting. |
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Expertise in all Mercury ITG Center modules. |
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