Birlasoft provides Server Support Operations that cover complete operational support for servers, used under different domains. Enabling organizations to lower total cost of ownership, our Server Support Operations optimize management and operations of all server environments including DEC, Host Environments, RISC midrange environments, distributed RISC and CISC server environments and web content hosting server farms. With our Server Support Operations, achieving predictable costs, while extracting maximum value from IT infrastructure becomes easy.
Client Challenges
- Unavailability of specialized resources to support server operations
- Distinct expertise required for the critical support
- Challenges to retain resources for a longer duration
What Birlasoft Provides
Birlasoft's Server Support Operations include support services on:
- Application Management
- Server monitoring & Management
- Data Management
- System Operations
Business Value
Some important benefits attained by organizations include:
- End-to-end ownership of client-infrastructure thus enabling organizations to focus on primary business
- Wide variety of support solutions offered under one umbrella
- Specialized resources with consultancy available from the CoE SME's
- Standard quality framework to ensure streamlined operations
- Continual service improvement plans, executed by central team, to ensure increased customer satisfaction