Performance optimization and increased productivity greatly depend on effective management of IT services, and their alignment with business processes. However, it is not just technology, but what organizations do with it, that matters. Birlasoft's HP Business Technology Optimization (BTO) services are aimed at directing focus at what people and processes can deliver, rather than technology capability. Leveraging the experience and expertise of its Business Technology Optimization Center of Excellence (CoE), Birlasoft tailors sustainable and flexible solutions, which generate immediate & significant value.
Client Challenges
The cost of ownership of technology is a constant cause of concern for any organization. Key factors that create roadblocks to optimization are:
- Poor visibility and control over processes & operations, due to inadequate or inappropriate reporting capabilities
- Reactive operational management that delivers too little too late
- Inadequate training to personnel, at various levels, resulting in poor productivity and inefficiency
- Constant pressure to adhere to regulatory & licensing requirements
What Birlasoft Provides
Leveraging our expertise with BTO solutions, Birlasoft offers organizations the entire HP portfolio of BTO Software Professional services, which include:
- BTO Strategy & Portfolio Management services: Birlasoft is a global leader in HP Project & Portfolio Management Center (HP PPM), enabling better management of IT service and project portfolio
- BTO Application Lifecycle Management services: Birlasoft provides services in Quality Assurance and possesses expertise in HP Testing Products like HP Quality Center, helping organizations digitize all aspects of the testing lifecycle
- BTO IT Services Operations services: Birlasoft provides solutions in HP Service Manager (HP SM), shifting reactive operations management to proactive prevention of issues and prediction of business outcomes
Business Value
For an organization looking to increase efficiency and production levels, Birlasoft's Business Technology Optimization services offer:
- Well-defined processes that are perfectly aligned with business objectives
- Greater visibility and control over business processes, with added end-to-end automation to streamline processes
- Proactive project management that mitigates deployment risk while adhering to regulatory & licensing policies
- Efficient utilization of IT resources by a staff empowered with greater process knowledge for greater output
- Greater visibility into IT services for greater control over costs as well as planned upgrades & unplanned changes