home about us fast facts careers events contact us sitemap
Birlasoft - A GE Equity Strategic Investment
  Industry Practices
  Service Offerings
  Centers of Excellence
  Partners & Alliances
  Knowledge Center
  Quality
Overview
Case Study
Quality Processes
  People Practices
  Newsroom
  Employee Service
 
   Quality Processes
    Home Quality / Quality Process
 
 
Overview
 Quality Processes

Quality processes at Birlasoft gives life cycle wise details to different roles in the organization. The project management and engineering processes are automated using tools and the dashboards for each individual role ensures the process effectiveness at all levels.

The customers have their customized views as part of these dashboards, where they can view online real time status of their projects.

Project Management Processes
 Manage all Project Management Processes
 Requirements Gathering
 Process Adherence through automated workflows
 Real-Time Visibility
 Project Control
 Quantitative Project Management through Real-Time Data
 Risk Management using FMEA
Top
Engineering Processes
 Different Life Cycles for different kinds of projects
 Usage using RUP Methodology
 Use Case Size Estimation
 Different levels of Verification:
   Formal Inspection
   Peer Reviews
   Code Review Tools
   SME Reviews
   Unit Testing
 Extensive usage of Tools (Rational, Win Runner, etc.) for Validation
Top
Process Management Processes
  Processes compliant with:
   ISO 9001:2000 Standards
   SW CMM, CMMI
 Process Improvement using Six Sigma
 Process Asset Library
 Measurement Repository
 Reusable Components
 Role Based Training
 Online Feedback System for employees to raise PCR
Top
Support Processes
 Quality Assurance
 Configuration Management
 Causal Analysis
 Defect Analysis using orthogonal defect classification
 Decision Analysis and Resolution
 Measurement & Analysis
Top
Automation using IT Governance Framework
 Project Management
   Project Start-up Kick-off
   Task Kick-off
   Knowledge Sharing Sessions
   Post Mortem Meetings
 Software Engineering
 Process Management
   Monthly MRM (Management Review Meetings)
   Monthly PMR (Project Management Reviews)
 Support
Top
Customer Visibility
 Online Dashboards through Secure Access
 Real-Time Data on SLAs, Offshore Leverage
 Roll Up and Drill Down View up to Ticket Level
 Workflow-Based Features
Top
Training
 Mandatory Training on Process Champion Workshop, Six Sigma
 Customized Modules on Software Engineering and Life Cycle
Top
Copyright © Birlasoft 2008, Privacy Policy | Terms of use

Best viewed at 1024 x 768 resolution