Birlasoft provides robust Insurance services and solutions that are supported by extensive experience and domain expertise. With focus on process optimization and IT, our service offerings enable Insurance organizations to become leaner and more agile, facilitating transformation to keep up with a dynamic business environment.

Client Challenges

Insurance companies need to address some key challenges in order to become more flexible. These include:

• Leveraging existing IT assets to reduce total cost of ownership
• Managing disparate legacy systems that hinder efficient system integration
• Streamlining business processes to improve operational efficiency and flexibility
• Consolidating enterprise data for analytics and regulatory reporting
• Streamlining IT development and maintenance processes

What Birlasoft Provides

Birlasoft's dedicated insurance practice, supported by senior value-added consultants & techno-functional experts, is aligned to cater to all industry challenges. We provide a seamless approach to any insurance IT initiative with the following technology service offerings:

• Value Added Consulting Services: Over the last decade, strategic offshore initiatives have matured, bringing together core strengths of application development & maintenance, as well as system integration. Unfortunately, this does not provide a complete solution for the global insurance industry. Insurers need senior-level value-added consultants who can help them navigate through geo-specific regulations, business market trends, strategic planning and cost management. At Birlasoft, these resources also provide tactical leadership through Program & Project management, Business Analysis and Quality Assurance.
• Application Development and Maintenance Services: Our ADM services cater to custom applications & packaged (product) solutions, to add considerable business value through greater efficiency in operating functions. The technology services listed below span across multiple business process areas like Distribution & Channel Management, Policy & Claims Administration, Premium Billing & Accounting, Incentive Compensation, and Reinsurance.
  • Application Portfolio Analysis (Outsourcing Review, Lifetime Assessment, TCO Reduction)
  • Application Development (Web 2.0, Portals, Mobile Applications, Client Server Applications)
  • Migration & Modernization (Architecture & DB Migration, Porting, Web Enablement, Upgrades, Re-engineering)
  • Data warehousing & Business Intelligence
  • QA & Testing (Functional, Integration, Regression, Performance, Security / Penetration, Usability)
  • Support & Maintenance (Administration, Helpdesk, Monitoring)
• System Integration Services (CSI): In-depth expertise in implementation and integration of insurance packaged solutions & enterprise applications, allows Birlasoft to serve insurance IT enterprises across business segments and geographies. Our expertise includes:
  • Product solutions in areas of Underwriting & Rating, Policy & Claims Administration, Premium Billing & Accounting, Reinsurance, and Incentive Compensation Management
  • Enterprise Application Integration, SOA Enablement, Data Integration, and B2B / EDI
  • PeopleSoft - HCM, CRM, Financials, FSCM, ELM, ERMS, Portal, Administration
  • Oracle - E-Business Suite, Financials, Manufacturing, SCM, HRMS, CRM, OBA, Administration
  • Siebel - CRM, SFA, Call Center, Analytics, Channel Management, Claims, Administration
  • SAP - CRM, Financials, MM, Production, Sales & Distribution, HRMS
• Offshore Based Services (ODC): Birlasoft provides flexible & adaptable business models and enables its clients to distribute and manage IT initiatives with maximum benefits. These business models include:
  • Global Shared Services Model (Completely Owned Subsidiary)
  • Build - Operate - Transfer Model
  • Pure Contract Outsourcing
• Niche Offerings:
  • Solvency II

Business Value

Helping organizations gain early visibility into market trends, Birlasoft partners clients to help them attain significant business value such as:

• Perfect alignment of IT plans with business goals through geo-specific value added consultants
• Improvements in business operability, agility and flexibility
• Optimization of business processes by streamlining IT integration and modernization
• Reduced IT systems complexity and maintenance costs
• Increased competitive capabilities and adherence to compliance needs